Food Associate

IKEA; Kuching; On-site; MYR 22,000 - 31,000; Full time

Job summary

IKEA Malaysia Kuching is hiring a Food Associate to deliver delicious meals and friendly service in our store dining area.

You will prepare and serve food, assist customers, handle transactions, and help keep the dining and kitchen areas clean and safe. The role requires teamwork, good communication, and a flexible approach to shifts, including weekends and public holidays.

Join a global brand that values customer experience and offers opportunities to grow within retail operations.

Qualifications

• Experience in food service or retail is preferred.
• Able to work rotating shifts, weekends and public holidays.
• Local Malaysian applicants encouraged to apply.

Responsibilities

• Prepare and serve food according to IKEA Food standards.
• Provide friendly and efficient customer service.
• Assist customers with orders and product/menu questions.
• Support sales with meal recommendations and promotions.
• Keep food prep and dining areas clean and safe.
• Follow food safety and health guidelines at all times.
• Help manage stock and minimise food waste.
• Process transactions when required and support store operations as needed.

Skills

Customer service

Teamwork

Communication

Food safety

Cash handling

Job description

Company Description

Our vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them.

Company Description

Our vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them.

We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women and the environment.

Job Description

Do you enjoy serving great food and creating memorable experiences for customers? Join us as a Food Associate and help deliver delicious meals, friendly service, and a welcoming dining experience for our guests.

Grow Your Career, Your Way

Whether you're starting your career, returning to work, or looking for greater flexibility, there's a place for you here.

• Gain hands-on experience in food service and retail operations.
• Learn valuable skills in customer service, food handling, and teamwork.
• Find your fit and build your confidence and experience while working with us.

What You'll Do

• Prepare and serve food according to IKEA Food standards.
• Provide friendly and efficient customer service.
• Assist customers with orders and answer basic questions about products and menu items.
• Support sales by recommending meals, snacks, and promotional offers.
• Ensure food preparation and dining areas are clean, safe, and well-maintained.
• Follow food safety, hygiene, and health & safety requirements at all times.
• Help manage stock, replenish products, and minimise food waste.
• Process customer transactions accurately when required.
• Support store operations in other areas when business needs require.

What We’re Looking For

• Passion for food and customer service.
• Friendly, positive, and approachable personality.
• Ability to work well in a fast-paced environment.
• Good teamwork and communication skills.
• Willingness to learn and follow food safety procedures.
• Flexible and able to support different operational tasks when needed.
• Local Malaysian are encourage to apply
• Above 18 years old
• Service-minded and always keeping the customer in focus
• Sales-driven and enthusiastic about working with others in a team
• Able to work on rotating shifts, public holidays and weekends
• Able to work in fast-paced environment
• You have an experience in handling cash register in food services industry.
• You demonstrate excellent customer service; a sale driven and feel motivated in working in a vibrant retail environment.
• You are passionate about food and people.
• You take pride in how you serve our range to customers and want to give them a tasty reason to return again and again!

Why Join Us?

• Opportunity to learn food operations within a global retail brand.
• Supportive and inclusive team environment.
• Training and development opportunities.
• Be part of a team creating a better everyday life for many people.