FN Customer Engineer

Nokia; Kuala Lumpur; On-site; MYR 90,000 - 150,000; Full time

Job summary

Nokia in Malaysia seeks an System Integration Specialist to integrate Nokia solutions with third-party platforms, focusing on FN projects in Kuala Lumpur. You will guide the local engineering team to deliver high-quality implementations on schedule and within budget.

The role encompasses product integration, customer acceptance testing, field demos, and close collaboration with stakeholders. Strong networking, Linux, and test-tool skills are required.

Qualifications

• At least 3 years' experience in telecom, System Integrator or similar roles.
• Bachelor’s degree in Telecommunication/CS/Tech/Network Eng or equivalent required.
• Good knowledge of xPON, IP routing and Linux system management.
• Experience deploying, testing and troubleshooting complex systems.
• Familiarity with networking test tools such as Spirent Test Center, IPerf, Wireshark.

Responsibilities

• Lead local customer engineering team to deliver FN projects on time and within budget.
• Integrate Nokia solutions with third-party platforms to meet customer requirements.
• Coordinate product introductions, acceptance tests, upgrades, and field demos.
• Prepare progress reports and technical documents for stakeholders.
• Ensure smooth project closure and handover as needed.

Skills

Telecom provider experience

Leadership

Independent work

OSS/BSS integration

Networking

xPON technologies

IP routing

Linux system management

Spirent Test Center

IPerf

Wireshark

Cloud computing

Scripting

Customer requirements handling

Communication skills

Leadership

Education

Bachelor's degree in Telecommunication/Computer Science/Technology/Network Engineering or equivalent education

Tools

Spirent Test Center

IPerf

Wireshark

Netconf/Yang

Job description

Job Description

The System Integration Specialist is responsible for integrating and customizing Nokia solutions and third-party platforms to fulfill specific customer requirements. This includes creating, deploying, and integrating systems that support rating, charging, and provisioning of new services in alignment with the operator’s service integration and business management processes.

The role spans multiple domains and business groups (BGs) and is typically not customer-facing. It requires strong leadership to guide the local customer engineering team in delivering Fixed Networks (FN) projects with high quality, on schedule, and within allocated budget.

How You Will Contribute And What You Will Learn

• Build up knowledge in FN products (GPON, XGSPON, AMS, Lightspan, Altiplano, Wifi Beacons, etc)
• Smooth execution of new product introduction, customer acceptance testing, network integration, upgrade/retrofit and field trial/demos
• Work with the relevant internal and external stakeholders to resolve product defects and new feature requirements
• Prepare and deliver project progress reports, customized documents (MOP)/presentations for technical activities and clarifications of critical issues.
• Complete the project closure and / or handover as required.

Key Skills And Experience

• At least 3 years' experience working for a telecom provider or telecom System Integrator
• Minimum Bachelor's degree in Telecommunication/Computer Science/Technology/Network Engineering or equivalent education
• Good knowledge in xPON technologies, IP routing, Linux System Management
• Proven ability to work independently, deploying, testing and troubleshooting systems
• Familiarity with networking test tools (Spirent Test Center, IPerf, Wireshark, etc)
• Good to have knowledge in OSS/BSS integration, SNMP, SDAN, Netconf/Yang, Cloud Computing and script development
• Able to learn new technology quickly and always able to adapt to changes
• Good in sharing knowledge and support others with strong expertise and technical insight
• Experienced in handling customer requirements and identifying possible solutions
• Strong interpersonal, presentation, troubleshooting and leadership skills
• Excellent verbal and written communication skills