Fitness Manager

Peak Fitness; Kuala Lumpur; On-site; MYR 70,000 - 110,000; Full time

Job summary

Peak Fitness in Kuala Lumpur seeks a Fitness Manager to lead daily club operations at WP Kuala Lumpur, overseeing personal training and group classes, supervising trainers, and ensuring high-quality member experiences while upholding safety and cleanliness standards.

You will design engaging training programs, track performance metrics, collaborate with sales and operations, and support staff development through coaching and scheduling.

Qualifications

• Strong expertise in leading group exercise and group training programs.
• Solid knowledge of current fitness industry trends and club management.
• Proven ability to design safe, results-driven training plans.
• Leadership and team management including staff coaching and scheduling.
• Excellent communication and interpersonal skills with members and cross-functional teams.
• Experience in customer service and member engagement.
• Business and administrative skills, including reporting and target tracking.
• Relevant fitness certification and supervisory experience are highly beneficial.

Responsibilities

• Oversee daily club fitness operations and program delivery.
• Manage personal training and group classes and supervise trainers.
• Ensure high-quality member experiences and uphold safety and cleanliness.
• Collaborate with sales and operations to drive membership engagement.
• Track performance metrics and support ongoing staff development.
• Lead staff scheduling and performance coaching.

Skills

Group Exercise

Group Training

Leadership

Staff Coaching

Communication

Customer Service

Club Operations

Reporting & Analytics

Education

Fitness certification or related field

Tools

Club management software

Job description

Company Description Peak Fitness is one of Malaysia’s fastest-growing fitness brands, dedicated to transforming lives by helping individuals reach their personal peak every day. The company combines state-of-the-art facilities, world-class trainers, and innovative wellness experiences to create a dynamic, community-focused environment. Team members benefit from a culture that values drive, teamwork, and growth, with clear career pathways across roles such as Sales Consultant, Personal Trainer, and support positions. Peak Fitness invests in continuous training and leadership development to support professional advancement. Joining Peak Fitness means contributing to Malaysia’s evolving fitness landscape while building a meaningful, long-term career.

Role Description The Fitness Manager role is a full-time, on-site position based in WP. Kuala Lumpur. The Fitness Manager oversees daily club fitness operations, including managing personal training and group exercise programs, supervising and coaching trainers, and ensuring high-quality member experiences. This role is responsible for designing and implementing engaging training offerings, monitoring member progress, and maintaining safety and cleanliness standards across all training areas. The Fitness Manager collaborates with sales and operations teams to drive membership engagement, retention, and service excellence, while tracking performance metrics and supporting ongoing staff development.

Qualifications

• Candidates should possess strong expertise in Group Exercise and Group Training to design and lead effective, engaging class experiences.
• Candidates should possess solid knowledge of the Fitness Industry to understand trends, member needs, and best practices in club management.
• Candidates should possess proven skills in Personal Training and Exercise Physiology to create safe, results-driven programs tailored to individual goals.
• Candidates should possess leadership and team management abilities, including staff coaching, performance oversight, and scheduling.
• Candidates should possess strong communication and interpersonal skills to build relationships with members and collaborate with cross-functional teams.
• Candidates should possess experience in customer service and member engagement, with a focus on retention and satisfaction.
• Candidates should possess basic business and administrative skills, including reporting, target tracking, and use of club management systems.
• A relevant certification in fitness, sports science, or exercise science, and prior supervisory experience in a fitness or wellness environment are highly beneficial.