Fitness Manager: Lead Programs, PT & Member Experience

Peak Fitness; Kuala Lumpur; On-site; MYR 70,000 - 110,000; Full time

Job summary

Peak Fitness in Kuala Lumpur seeks a Fitness Manager to lead daily club operations at WP Kuala Lumpur, overseeing personal training and group classes, supervising trainers, and ensuring high-quality member experiences while upholding safety and cleanliness standards.

You will design engaging training programs, track performance metrics, collaborate with sales and operations, and support staff development through coaching and scheduling.

Qualifications

• Strong expertise in leading group exercise and group training programs.
• Solid knowledge of current fitness industry trends and club management.
• Proven ability to design safe, results-driven training plans.
• Leadership and team management including staff coaching and scheduling.
• Excellent communication and interpersonal skills with members and cross-functional teams.
• Experience in customer service and member engagement.
• Business and administrative skills, including reporting and target tracking.
• Relevant fitness certification and supervisory experience are highly beneficial.

Responsibilities

• Oversee daily club fitness operations and program delivery.
• Manage personal training and group classes and supervise trainers.
• Ensure high-quality member experiences and uphold safety and cleanliness.
• Collaborate with sales and operations to drive membership engagement.
• Track performance metrics and support ongoing staff development.
• Lead staff scheduling and performance coaching.

Skills

Group Exercise

Group Training

Leadership

Staff Coaching

Communication

Customer Service

Club Operations

Reporting & Analytics

Education

Fitness certification or related field

Tools

Club management software

Job description

Peak Fitness in Kuala Lumpur seeks a Fitness Manager to lead daily club operations at WP Kuala Lumpur, overseeing personal training and group classes, supervising trainers, and ensuring high-quality member experiences while upholding safety and cleanliness standards.

You will design engaging training programs, track performance metrics, collaborate with sales and operations, and support staff development through coaching and scheduling.