Field Service Technician: CCTV, Networking & Cabling

SNS Network (M) Sdn. Bhd.; Sarawak; On-site; MYR 22,000 - 36,000; Full time

Job summary

SNS Network (M) Sdn. Bhd. is seeking a Technical and Cabling Technician to service customer sites, perform maintenance, and verify issues on CCTV, NVR, network devices, and access control systems. The role includes troubleshooting, documenting reports, and coordinating with teams for escalation.

The candidate should have a professional IT/engineering credential and at least one year of field experience, with willingness to travel across Malaysia and work after hours when required.

Qualifications

• Professional certificate or higher in IT/engineering fields.
• 1 year or more in technical support, maintenance, or field service.
• Wiring and networking experience in related field required.
• Basic CCTV, surveillance, IP networking, switches, SD-WAN, access control, and security systems knowledge.
• Willingness to travel nationwide within Malaysia and onsite troubleshooting.

Responsibilities

• Attend assigned customer sites to perform maintenance support and issue verification.
• Conduct basic troubleshooting and inspection of CCTV, NVR, network devices, access control systems, UPS, and related infrastructure.
• Verify equipment status, connectivity, power supply, and physical conditions.
• Prepare and submit site verification and diagnostic reports.
• Coordinate with internal teams and customers for escalation and follow-up actions.
• Maintain service records and project documentation.
• Provide 24×7 standby/on-call support when required.
• Ensure safety, quality, and customer service standards during site visits.
• To perform assembling, installing and repairing electrical wiring and networking cabling
• To assist in carrying out projects or ad-hoc tasks as assigned by the management/superior

Skills

CCTV & IP networking basics

On-site troubleshooting

Independent work

Wiring & cabling familiarity

Education

PW2/PW3/PW4 Diploma or Degree in IT/CE/Electrical/Electronics/Telecommunications

Job description

SNS Network (M) Sdn. Bhd. is seeking a Technical and Cabling Technician to service customer sites, perform maintenance, and verify issues on CCTV, NVR, network devices, and access control systems. The role includes troubleshooting, documenting reports, and coordinating with teams for escalation.

The candidate should have a professional IT/engineering credential and at least one year of field experience, with willingness to travel across Malaysia and work after hours when required.