Field Service Engineer – On-site Instrument Calibration & Training

Anton Paar GmbH; Shah Alam; On-site; MYR 60,000 - 120,000; Full time

Job summary

Anton Paar Malaysia Sdn Bhd, a subsidiary of Anton Paar GmbH, is strengthening its service team and seeking a highly motivated Field Service Engineer. You will provide on-site service including preventative maintenance, calibration, installation and customer training across our characterization product lines.

Travel up to 70% is required; candidates should have a technical degree in Electrical & Electronic or Mechanical Engineering, strong communication, and hands-on ability with diagnostics and

Qualifications

• Diploma or Bachelor's degree in Electrical & Electronic or Mechanical Engineering or related technical discipline.
• Minimum 2–3 years' experience in troubleshooting, repairing and maintaining analytical instruments.
• Strong communication and customer service skills.
• Willingness to travel up to 70%.
• Valid driver's license and passport.

Responsibilities

• Provide on-site service including preventative maintenance, calibration, installation and training.
• Perform on-site troubleshooting, repairs and instrument evaluation.
• Prepare repair cost estimates and conduct factory calibrations when required.
• Log service tickets and orders in the CRM Service module; forward sales opportunities when replacement is needed.
• Attend Anton Paar service trainings for relevant product lines.

Skills

Customer service

Troubleshooting

Communication

Hands-on repair

Driver's license

Education

Electrical & Electronic Engineering

Mechanical Engineering

Diploma/Bachelor's degree

Job description

Anton Paar Malaysia Sdn Bhd, a subsidiary of Anton Paar GmbH, is strengthening its service team and seeking a highly motivated Field Service Engineer. You will provide on-site service including preventative maintenance, calibration, installation and customer training across our characterization product lines.

Travel up to 70% is required; candidates should have a technical degree in Electrical & Electronic or Mechanical Engineering, strong communication, and hands-on ability with diagnostics and