Field Service Engineer: Maintenance & Troubleshooting

Yokogawa Electric (M) Sdn Bhd; Puchong; On-site; MYR 60,000 - 90,000; Full time

Job summary

Yokogawa Electric (M) Sdn Bhd is seeking a field service professional to perform on-site commissioning, troubleshooting, calibration, and maintenance of Yokogawa products across customer sites in Malaysia. The role involves diagnosing mechanical, electrical, or software issues and providing clear technical guidance to customers.

You will document service activities, generate reports, support project engineering during FAT/SAT, and train customer staff on proper use and safety procedures.

Qualifications

• Degree or Diploma in Engineering.
• Experience making training presentations for customers.
• Good interpersonal and communication skills; able to perform under pressure.
• Integrity and trustworthiness to ensure compliance with company ethics.
• Strong believer of teamwork with influencing skills.
• Own transport and willing to travel extensively.

Responsibilities

• Perform on-site commissioning, troubleshooting, calibration, and maintenance of Yokogawa products.
• Diagnose and repair mechanical, electrical, or software issues, remotely and during site visits.
• Provide timely technical support to customers and assist project teams with FAT/SAT.
• Document all service activities and generate detailed service reports.
• Educate customers or internal teams on proper use, maintenance, and safety procedures.
• Ensure compliance with industry regulations and internal quality guidelines.
• Conduct regular performance reviews and coordinate team training needs.

Education

Engineering degree or diploma

Training presentations for customers

Interpersonal and communication skills

Integrity and ethics

Teamwork and influencing

Willingness to travel

Job description

Yokogawa Electric (M) Sdn Bhd is seeking a field service professional to perform on-site commissioning, troubleshooting, calibration, and maintenance of Yokogawa products across customer sites in Malaysia. The role involves diagnosing mechanical, electrical, or software issues and providing clear technical guidance to customers.

You will document service activities, generate reports, support project engineering during FAT/SAT, and train customer staff on proper use and safety procedures.