Field Service Engineer, Johor Bahru

ABB Malaysia Sdn. Bhd.; Johor Bahru; On-site; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Life Insurance

Medical Insurance

Hybrid/Flexible Work Practices

Job summary

ABB Malaysia Sdn. Bhd. is seeking a Field Service Engineer to perform on-site service for LV/MV switchgear systems, ensuring compliance with ABB processes, quality standards, and safety guidelines.

The role involves identifying operational improvements with customers, diagnosing issues, and coordinating material lists and actions to prevent recurrence. A degree in Electrical Engineering and 5+ years' field service experience are required, with travel flexibility to international sites.

Qualifications

• Degree in Electrical Engineering.
• Over 5 years of experience as a Service Engineer specializing in LV and MV switchgear systems, including protection relays and related components.
• Sound knowledge and hands-on experience in servicing, maintaining, commissioning, and repairing switchgear, with exposure to Oil & Gas and Data Center sectors.

Responsibilities

• Work with customers on-site to identify opportunities for operational improvement and address pain points.
• Perform field service tasks, identify technical issues, and analyze them through remote or on-site service activities.
• Prepare material lists required for service activities and ensure all materials, parts, and equipment meet quality standards.
• Diagnose equipment or process failures, recommend corrective actions, and suggest measures to prevent recurrence.

Skills

Electrical engineering

Field service

Switchgear

Education

Degree in Electrical Engineering

Job description

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

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This position reports to:

FSE & Engineering Manager

Your Role and Responsibilities

In this role, you will execute service work of low to medium complexity according to work instructions and in alignment with ABB standard processes, quality standards, and safety guidelines. Each day, you will plan and perform tasks with a first‑time‑right approach while working closely with customers. You will also demonstrate your technical skills by maintaining prompt action and ownership within your area of responsibility.

This role supports the Electrification Service Business and is based in Johor Bahru, Malaysia.

You will be mainly accountable for:

Working with customers (while on‑site) to identify opportunities for operational improvement and address pain points.

Performing field service tasks, identifying technical issues, and analyzing them through remote or on‑site service activities.

Preparing material lists required for service activities and ensuring all materials, parts, and equipment are available and meet quality standards.

Diagnosing equipment or process failures, recommending appropriate corrective actions, and suggesting measures to prevent recurrence.

Qualifications for the Role:

Degree in Electrical Engineering.

Over 5 years of experience as a Service Engineer specializing in LV and MV switchgear systems, including protection relays and related components, with extensive knowledge in switchgear technologies.

Sound knowledge and hands‑on experience in servicing, maintaining, commissioning, and repairing switchgear, with exposure to the Oil & Gas and Data Center sectors.

Ability to travel to domestic, onshore, offshore, and international sites.

A motivated and organized individual with a collaborative, solutions-oriented mindset and clear communication skills.

We offer our employees the following benefits:

• Life Insurance
• Medical Insurance
• Hybrid/Flexible Work Practices

More About Us

ABB's Service Division partners with customers to enhance the availability, reliability, predictability, and sustainability of electrical products and installations. Our extensive service portfolio includes product care, modernization, and advisory services designed to improve performance, extend equipment lifetime, and deliver new levels of operational and sustainable efficiency.

We help customers keep resources in use for as long as possible—maximizing value—and recovering and regenerating products and materials at the end of their lifecycle.

#ABBCareers
#RunwithABB
#Runwhatrunstheworld

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.

Perks and benefits

• Dental
• Education support
• Medical Performance
• Employee Incentive Program Scheme

What can I earn as a Field Service Engineer

ABB is a global leader in power and automation technologies. Based in Zurich, Switzerland, the company employs 145,000 people and operates in approximately 100 countries. The firm’s shares are traded on the stock exchanges of Zurich, Stockholm and New York.

ABB’s business is comprised of five divisions that are in turn organized in relation to the customers and industries they serve.

The group is particularly proud of its record for innovation - widely recognized through countless awards and scientific accolades. Many of the technologies we take for granted today, from ultra efficient high-voltage direct current power transmission to a revolutionary approach to ship propulsion, were developed or commercialized by ABB.

Today ABB is the largest supplier of industrial motors and drives, the largest provider of generators to the wind industry and the largest supplier of power grids in the world.

ABB provides industry leading software and deep domain expertise to help the world’s most asset intensive industries such as energy, utilities and mining solve their biggest challenges, from plant level, to regional network scale, to global fleet-wide operations. Our enterprise software portfolio offers an unparalleled range of solutions for asset performance management, operations and workforce management, network control and energy portfolio management to help customers reach new levels of efficiency, reliability, safety and sustainability. We provide unmatched capabilities to integrate information technologies (IT) and operational technologies (OT) to provide complete solutions to our customers’ business problems.

History

ABB Enterprise Software (formerly known as "Ventyx") was acquired in 2010 by ABB, a global leader in power and automation technologies, for its broad range of IT solutions for energy and communications companies. In 2012, Ventyx joined forces with Mincom, a pioneering leader in Enterprise Asset Management (EAM) and Enterprise Resource Planning (ERP) software for mining, transportation and defense. Pairing the market‑leading strengths of both companies under ABB, the combined portfolio offers an unparalleled range of innovative solutions that minimize risk, optimize operations to enhance financial performance and empower clients in dynamic industries to evolve in smart new ways.

Collectively, Ventyx brings more than 120 years of experience delivering enterprise solutions specifically designed to support the needs of global companies in asset-intensive industries. Leveraging the foundation of this unique heritage and industry expertise, we innovate new solutions to tomorrow’s challenges.

Ventyx delivers a better model of enterprise business solutions, one that takes a whole-systems approach to enterprise asset health. At the forefront of the convergence of information technologies (IT) and operational technologies (OT), Ventyx is leading the transformation of asset‑intensive industries from automation to real‑time optimization – a transformation that will empower innovation for the benefit of our clients, their customers and the environment.

With offices spread over 6 continents, ABB Enterprise Software is a global leader who goes to the ends of the earth for our customers. Currently, we are looking for people who share our vision and expand our expertise.

ABB is a global leader in power and automation technologies. Based in Zurich, Switzerland, the company employs 145,000 people and operates in approximately 100 countries. The firm’s shares are traded on the stock exchanges of Zurich, Stockholm and New York.

ABB’s business is comprised of five divisions that are in turn organized in relation to the customers and industries they serve.

The group is particularly proud of its record for innovation - widely recognized through countless awards and scientific accolades. Many of the technologies we take for granted today, from ultra efficient high-voltage direct current power transmission to a revolutionary approach to ship propulsion, were developed or commercialized by ABB.

Today ABB is the largest supplier of industrial motors and drives, the largest provider of generators to the wind industry and the largest supplier of power grids in the world.

ABB provides industry leading software and deep domain expertise to help the world’s most asset intensive industries such as energy, utilities and mining solve their biggest challenges, from plant level, to regional network scale, to global fleet-wide operations. Our enterprise software portfolio offers an unparalleled range of solutions for asset performance management, operations and workforce management, network control and energy portfolio management to help customers reach new levels of efficiency, reliability, safety and sustainability. We provide unmatched capabilities to integrate information technologies (IT) and operational technologies (OT) to provide complete solutions to our customers’ business problems.

History

ABB Enterprise Software (formerly known as "Ventyx") was acquired in 2010 by ABB, a global leader in power and automation technologies, for its broad range of IT solutions for energy and communications companies. In 2012, Ventyx joined forces with Mincom, a pioneering leader in Enterprise Asset Management (EAM) and Enterprise Resource Planning (ERP) software for mining, transportation and defense. Pairing the market‑leading strengths of both companies under ABB, the combined portfolio offers an unparalleled range of innovative solutions that minimize risk, optimize operations to enhance financial performance and empower clients in dynamic industries to evolve in smart new ways.

Collectively, Ventyx brings more than 120 years of experience delivering enterprise solutions specifically designed to support the needs of global companies in asset‑intensive industries. Leveraging the foundation of this unique heritage and industry expertise, we innovate new solutions to tomorrow’s challenges.

Ventyx delivers a better model of enterprise business solutions, one that takes a whole-systems approach to enterprise asset health. At the forefront of the convergence of information technologies (IT) and operational technologies (OT), Ventyx is leading the transformation of asset‑intensive industries from automation to real‑time optimization – a transformation that will empower innovation for the benefit of our clients, their customers and the environment.

With offices spread over 6 continents, ABB Enterprise Software is a global leader who goes to the ends of the earth for our customers. Currently, we are looking for people who share our vision and expand our expertise.