Field Service Engineer, Johor Bahru

ABB; Johor Bahru; Hybrid; MYR 163,532 - 245,298; Full time

Benefits offered by this job

Life Insurance

Medical Insurance

Accident Insurance

Parental Leave

Hybrid/Flexible Work Practices

Job summary

ABB is looking for a Service Engineer based in Johor Bahru, Malaysia, to execute service work while ensuring compliance with quality standards and safety guidelines.

The ideal candidate will have a degree in Electrical Engineering and over 5 years of experience in LV and MV switchgear systems. Responsibilities include performing field service tasks, diagnosing technical issues, and ensuring all materials meet quality standards.

Benefits include life insurance, medical insurance, accident insurance, and flexible work practices.

Qualifications

• Over 5 years of experience as a Service Engineer specializing in LV and MV switchgear systems.
• Extensive knowledge in switchgear technologies.
• Experience in servicing, maintaining, commissioning, and repairing switchgear.

Responsibilities

• Identify opportunities for operational improvement while on-site.
• Perform field service tasks and analyze technical issues.
• Prepare material lists for service activities.
• Diagnose equipment failures and recommend corrective actions.

Skills

Electrical Engineering

Service engineering (LV and MV switchgear)

Communication skills

Problem-solving

Education

Degree in Electrical Engineering

Job description

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

Your Role And Responsibilities

In this role, you will execute service work of low to medium complexity according to work instructions and in alignment with ABB standard processes, quality standards, and safety guidelines. Each day, you will plan and perform tasks with a first‑time‑right approach while working closely with customers. You will also demonstrate your technical skills by maintaining prompt action and ownership within your area of responsibility.

Work Model: Hybrid Onsite

This role supports the Electrification Service Business and is based in Johor Bahru, Malaysia.

You will be mainly accountable for:

• Working with customers (while on‑site) to identify opportunities for operational improvement and address pain points.
• Performing field service tasks, identifying technical issues, and analyzing them through remote or on‑site service activities.
• Preparing material lists required for service activities and ensuring all materials, parts, and equipment are available and meet quality standards.
• Diagnosing equipment or process failures, recommending appropriate corrective actions, and suggesting measures to prevent recurrence.

Qualifications for the Role

• Degree in Electrical Engineering.
• Over 5 years of experience as a Service Engineer specializing in LV and MV switchgear systems, including protection relays and related components, with extensive knowledge in switchgear technologies.
• Sound knowledge and hands‑on experience in servicing, maintaining, commissioning, and repairing switchgear, with exposure to the Oil & Gas and Data Center sectors.
• Ability to travel to domestic, onshore, offshore, and international sites.
• A motivated and organized individual with a collaborative, solutions‑oriented mindset and clear communication skills.

Benefits

• Life Insurance
• Medical Insurance
• Accident Insurance
• Parental Leave
• Hybrid/Flexible Work Practices