Field Service Engineer - Automation & DCS (APAC)

ABB Malaysia Sdn. Bhd.; Selangor; Hybrid; MYR 60,000 - 100,000; Full time

Benefits offered by this job

Medical insurance

Incentives based on performance

Safety-driven culture

Career growth opportunities

Job summary

ABB Malaysia Sdn. Bhd. is seeking a Field Service Engineer to execute technical service activities on DCS and PLC systems across hydro plants and industrial facilities in the APAC region.

You will troubleshoot equipment, ensure safety standards, and deliver high-quality service to customers. The role requires 5+ years of field service experience, a degree in Electrical/Electronics, and readiness to travel within APAC.

Qualifications

• 5+ years of hands-on field service experience in troubleshooting, maintenance, and commissioning of PLC/DCS systems.
• Fluent in English with excellent customer communication and interpersonal skills.
• Willingness to travel frequently within APAC (Malaysia, Philippines, Indonesia, Thailand) and work onsite at customer locations.

Responsibilities

• Planning, preparing, and executing field service work on DCS and PLC systems in accordance with customer orders and ABB standard processes.
• Performing on-site and remote diagnostics to identify issues and provide root-cause analysis.
• Delivering superior customer experience with clear communication of timelines and timely job completion.
• Preparing material lists, verifying part availability, and documenting service activities and reports.
• Collaborating with customers on-site to identify pain points and potential system enhancements.
• Maintaining current technical certification and knowledge of hydro power processes and DCS configurations.
• Identifying opportunities for process improvements and driving corrective actions with engineering teams.

Skills

Field service experience

Customer communication

Travel willingness

Fluent English

Education

Bachelor's degree in Electrical Engineering

Tools

ABB PLC/DCS systems

Microsoft Office

Job description

ABB Malaysia Sdn. Bhd. is seeking a Field Service Engineer to execute technical service activities on DCS and PLC systems across hydro plants and industrial facilities in the APAC region.

You will troubleshoot equipment, ensure safety standards, and deliver high-quality service to customers. The role requires 5+ years of field service experience, a degree in Electrical/Electronics, and readiness to travel within APAC.