Field Applications Engineer — On-Site Automation Expert

IOTRONIX TECHNOLOGIES SDN. BHD.; Bayan Lepas; On-site; MYR 42,000 - 72,000; Full time

Job summary

IoTronix Technologies Sdn Bhd in Bayan Lepas, Penang, is seeking a Field Application Engineer to install and maintain test systems on customer sites, support project delivery, and implement equipment upgrades. The role requires 3+ years in test automation and strong problem-solving skills, with travel to customer sites as needed.

The ideal candidate will communicate effectively in Mandarin, English, and Malay, assist with documentation and training, and collaborate with internal teams to ensure

Qualifications

• Bachelor’s degree or higher in Mechanical Engineering, Electronic Engineering, Automation & Mechatronics, or a related field.
• At least 3 years of experience in test automation development; EMS sector experience is a plus.
• Prior on-site support experience is preferred.
• Ability to communicate in Mandarin, English, and Malay is an advantage.
• Willingness to travel for work assignments.
• Strong problem-solving ability and adaptability.

Responsibilities

• Perform on-site installation, daily maintenance, troubleshooting and rapid resolution of issues related to test systems to maximize production line availability.
• Communicate closely with customers and internal project teams to address relevant issues in project delivery in a timely manner.
• Support project delivery by deploying, installing, integrating and validating test systems at customer sites.
• Implement upgrades and modifications to existing equipment based on engineering change requests.
• Deploy, install, debug and maintain automation line, appearance machine, packing machine, etc.
• Prepare ad-hoc reports and provide data-driven insights for product and process improvement.
• Create and update technical documentation and conduct customer training.
• Any ad hoc tasks as assigned by manager.

Skills

Test automation

On-site support

Multilingual communication

Willingness to travel

Education

Bachelor’s degree or higher in Mechanical/Electronic/Automation & Mechatronics or related field

Job description

IoTronix Technologies Sdn Bhd in Bayan Lepas, Penang, is seeking a Field Application Engineer to install and maintain test systems on customer sites, support project delivery, and implement equipment upgrades. The role requires 3+ years in test automation and strong problem-solving skills, with travel to customer sites as needed.

The ideal candidate will communicate effectively in Mandarin, English, and Malay, assist with documentation and training, and collaborate with internal teams to ensure