Fashion Sales Advisor — Create Stellar In-Store Experience

H&M; George Town; On-site; MYR 24,000 - 40,000; Full time

Benefits offered by this job

Global employee discount

HIP incentive program

Career development opportunities

Job summary

H&M Malaysia is seeking a Sales Advisor in Penang to welcome customers, guide them in-store, and promote our fashion range while delivering outstanding service. You will work with a dynamic team to keep the sales floor well-stocked, organized, and inviting, ensuring a smooth journey from greeting to purchase.

You are passionate about fashion and helping customers make confident choices, thriving in a collaborative environment.

Qualifications

• Experience in customer service within fashion, retail, or similar fields.
• Passionate about fashion and delivering an exceptional in-store experience.
• Thriving in collaborative and dynamic environments.
• Communicative, creative, curious to work with store technology, with a strong eagerness to learn and develop.

Responsibilities

• Share your fashion and product knowledge to help customers make informed choices.
• Collaborate with your team to deliver exceptional service at every step of the customer journey.
• Ensure the sales floor and back of house are well-stocked, organized, and inviting.
• Support with opening and closing of the store.
• Represent yourself and the brand positively during all customer interactions.

Skills

Customer service

Fashion knowledge

Team collaboration

Communication

Store technology

Tools

POS system

Job description

H&M Malaysia is seeking a Sales Advisor in Penang to welcome customers, guide them in-store, and promote our fashion range while delivering outstanding service. You will work with a dynamic team to keep the sales floor well-stocked, organized, and inviting, ensuring a smooth journey from greeting to purchase.

You are passionate about fashion and helping customers make confident choices, thriving in a collaborative environment.