Fashion Concierge & Customer Experience Expert

H&M; Petaling Jaya; On-site; MYR 17,000 - 21,000; Part time

Benefits offered by this job

Staff discount

Health insurance

Wellbeing programs

Paid time off

Job summary

H&M in Malaysia is seeking a Sales Advisor to deliver outstanding customer experiences, guide shoppers through the store, and promote our fashion products. You will engage with customers, use fashion knowledge to inform, and contribute to clean, well-presented displays and smooth store operations.

Ideal candidates are passionate about fashion, enjoy helping customers, and thrive in a collaborative, dynamic retail environment. Prior sales or customer service experience is valued.

Qualifications

• Passion for fashion and delivering great customer experiences.
• Experience in fashion/retail or service-related industries is preferred.
• Strong communicative, creative, and collaborative mindset.

Responsibilities

• Provide excellent customer service and guide customers through the store.
• Promote and sell products, represent the brand positively in interactions.
• Assist with store operations, merchandising, and upkeep of the sales floor.

Skills

Customer service

Sales experience

Communication

Teamwork

Fashion knowledge

Adaptability

Job description

H&M in Malaysia is seeking a Sales Advisor to deliver outstanding customer experiences, guide shoppers through the store, and promote our fashion products. You will engage with customers, use fashion knowledge to inform, and contribute to clean, well-presented displays and smooth store operations.

Ideal candidates are passionate about fashion, enjoy helping customers, and thrive in a collaborative, dynamic retail environment. Prior sales or customer service experience is valued.