Fashion Retail Sales Associate & Team Lead

6ixty 8ight Creative Fashions Sdn Bhd; George Town; On-site; MYR 31,000 - 54,000; Full time

Job summary

6ixty 8ight Creative Fashions Sdn Bhd is seeking a store professional to greet customers, understand their needs, and guide them to suitable fashion items. You will provide assistance across the sales floor, fitting rooms, and cashier area while sharing product knowledge to support upselling opportunities.

The role emphasizes staying fashion-forward, maintaining store standards, and collaborating with the team to meet sales targets.

Qualifications

• Minimum 1–2 years of retail experience, fashion retail preferred.
• Strong passion for customer service with excellent communication skills.
• High attention to detail and willingness to continuously learn; energetic and approachable.
• Fashion-forward, professional, and confident in engaging with customers.
• Self-motivated and sales-driven with a strong service mindset.
• Solid leadership skills and ability to collaborate with the team.
• Proficient in spoken and written English (required for internal reports).

Responsibilities

• Greet and engage customers to create a welcoming store environment.
• Understand customer needs and guide them to suitable products; upsell where appropriate.
• Provide professional assistance across sales floor, fitting rooms, and cashier area.
• Share product knowledge (materials, features, pricing, promotions) and introduce new items.
• Maintain cleanliness and organization of the store according to guidelines.
• Support Assistant Supervisor/Supervisor with store operations and weekly reports.
• Monitor KPIs and motivate the team to achieve sales targets.
• Supervise junior sales associates and part-timers to ensure daily tasks are completed.

Skills

Customer service

Communication skills

Leadership

Team collaboration

Sales-driven

Attention to detail

English proficiency

Job description

6ixty 8ight Creative Fashions Sdn Bhd is seeking a store professional to greet customers, understand their needs, and guide them to suitable fashion items. You will provide assistance across the sales floor, fitting rooms, and cashier area while sharing product knowledge to support upselling opportunities.

The role emphasizes staying fashion-forward, maintaining store standards, and collaborating with the team to meet sales targets.