Fashion Boutique Assistant

HOUSE OF APPLELICIOUS; Tebrau; On-site; MYR 25,000 - 36,000; Full time

Job summary

HOUSE OF APPLELICIOUS in Tebrau, Malaysia is seeking retail staff to assist walk-in customers with size, design and styling recommendations, and to provide friendly service for a pleasant shopping experience.

You will maintain abaya and mukawar displays, assist with visual merchandising, check stock levels, prepare new arrivals, inspect garments for defects, pack online orders, and respond to basic enquiries via WhatsApp and TikTok.

Qualifications

• Greet customers and assist with size, design and styling needs.
• Provide friendly service to ensure a pleasant shopping experience.
• Maintain abaya and mukawar displays neatly.
• Support visual merchandising and product presentation.
• Check stock levels and update sold-out items.
• Prepare new arrivals for display including steaming and tagging.
• Inspect garments for defects before display or packing.
• Pack online orders and prepare parcels for delivery.
• Respond to basic customer enquiries via WhatsApp and TikTok.
• Assist with TikTok Live sessions and product presentations when needed.

Responsibilities

• Attend to walk-in customers and offer size/design/style recommendations.
• Provide friendly customer service to ensure a positive shopping experience.
• Arrange, fold and maintain abaya and mukawar neatly in the boutique.
• Assist with visual merchandising and maintain appealing product displays.
• Check stock levels and update sold-out items promptly.
• Receive and prepare new arrivals for display, including steaming and price tagging.
• Inspect garments for defects before display or packing.
• Pack TikTok Shop and online orders and prepare parcels for delivery.
• Reply to basic customer enquiries via WhatsApp and TikTok.
• Assist with TikTok Live sessions and product presentations when required.

Skills

Customer service

Stock management

Merchandising

Communication

Job description

Attend to walk-in customers and assist with size, design and styling recommendations

Provide friendly and helpful customer service to ensure a pleasant shopping experience

Arrange, fold and maintain abaya and mukawar neatly in the boutique

Assist with visual merchandising and maintain an attractive product display

Check stock levels and update sold-out or low-stock items

Receive and prepare new arrivals for display, including steaming and price tagging

Inspect garments for defects, tears, missing beads or stones before display or packing

Pack TikTok Shop and online orders and prepare parcels for delivery

Reply to basic customer enquiries via WhatsApp and TikTok

Assist with TikTok Live sessions and product presentation when required