Factory Operations Leader: CM/NPI & AI-Driven Excellence

Micron Semiconductors; Seberang Perai; On-site; MYR 180,000 - 240,000; Full time

Job summary

Micron Technology, Inc. in Malaysia is seeking a Factory Operations Manager to lead contract manufacturing operations, drive NPI and high-volume manufacturing excellence, and ensure on-time delivery of Micron products.

You will partner with engineering, planning, and supply chain teams to manage demand, optimize capacity, mitigate risks, and deliver business results, leveraging AI-enabled tools, automation, and data analytics to improve decisions and productivity.

Qualifications

• Bachelor’s degree or equivalent experience.
• Experience in contract manufacturer management, outsource management, product management, or product engineering.
• Proficiency in using and learning AI technologies.
• Strong analytical and problem-solving skills.
• Effective communication and collaboration abilities.

Responsibilities

• Serve as the main CM contact. Work with product and planning teams to understand equipment and board demand. Strategize loading to meet Micron's business needs. Manage all communications about CMs' delivery commitments.
• Manage all contract manufacturing (CM) operations during NPI and HVM phases to meet equipment/board delivery schedules.
• Collaborate with the field service team to support post-sale requirements, including repair, upgrades, rework, and spares.
• Identify and mitigate risks impacting CM production and delivery schedules, driving resolutions to meet aligned need dates. Monitor and manage FG inventories and E&O disposition process.
• Drive PPV discussions and decisions with the supply chain team. Lead capacity modeling to ensure tool capacity can meet output requirements.
• Identify, communicate, and mitigate capacity constraints while optimizing existing capacity and finding opportunities to minimize capex related to CM.
• Initiate systemic corrective actions to address recurring root causes that drive missed schedules. Apply data analytics and AI-powered tools to uncover trends, predict risks, and recommend actions.
• Lead cross-functional initiatives to continuously innovate, automate, and improve business processes.

Skills

Bachelor’s degree or equivalent

Contract manufacturer management

AI technologies

Analytical & problem-solving

Communication & collaboration

Education

Bachelor’s degree or equivalent experience

Job description

Micron Technology, Inc. in Malaysia is seeking a Factory Operations Manager to lead contract manufacturing operations, drive NPI and high-volume manufacturing excellence, and ensure on-time delivery of Micron products.

You will partner with engineering, planning, and supply chain teams to manage demand, optimize capacity, mitigate risks, and deliver business results, leveraging AI-enabled tools, automation, and data analytics to improve decisions and productivity.