Facility Head, Hygiene (Penang)

UEM Edgenta Berhad; Penang; On-site; MYR 180,000 - 240,000; Full time

Job summary

UEM Edgenta Berhad is seeking a capable operations leader to manage cleansing, healthcare waste management, linen and laundry, and related sustainable programs. You will drive continuous improvement through LEAN initiatives and ensure strict HSSE compliance with all applicable laws and company SOPs.

You will oversee vendor performance, cost control, staff competency, and reporting from integrated information systems to deliver high service quality and customer satisfaction.

Qualifications

• Post Graduate Certificate / Diploma in Housekeeping/Cleansing Services/Waste Management or relevant field.
• Total work experience: 4 to 6 years in Hygiene and Sanitising.
• Competency: CePSWAM.

Responsibilities

• Lead and manage the operation of Cleansing, Healthcare Waste Management, Linen & Laundry and Sustainable Program (3R) services.
• Execute continuous improvement via LEAN activities and innovation for service efficiency.
• Ensure HSSE compliance with Acts and Regulations and meet company targets.
• Plan and manage cost initiatives including Budget, Capex, Variations, and LEAN savings.
• Evaluate vendor performance and ensure deliverables meet contract terms.
• Maintain staff competency to meet quality expectations and service delivery standards.
• Prepare and analyze reports from ASIS, E-Clips, and eSWIS for performance improvement.
• Engage external and internal stakeholders to sustain smooth operations and high customer satisfaction.
• Participate in Hospital Accreditation programs (MSQH) and EKSA to support quality targets.

Skills

LEAN implementation

Leadership

Stakeholder management

Analytical thinking

Education

Post Graduate Certificate / Diploma in Housekeeping/Cleansing/ Waste Management

Job description

Lead and manage the operation of Cleansing, Healthcare Waste Management, Linen & Laundry and Sustainable Program (3R) services as per Concession Agreement, Project Operation Guideline (POG), Hospital Specific Implementation Plan (HSIP) and Company Standard Operating Procedure (SOP) to meet service delivery expectations.

Key responsibilities

Execute continuous improvement process by implementing LEAN activity, technology and innovation program for service efficiency and effectiveness

Manage all services to comply with Health, Safety, Security and Environment (HSSE) practices and procedures in accordance to related Acts and Regulations and meet company targets

Lead and responsible for the compliance of ISO and OHSAS certifications, Malaysian Society for Quality in Health (MSQH) Accreditation and other standard and requirement set by Ministry of Health (MoH) and Authorised Bodies

Plan and manage cost management initiatives such as Approved Annual Operating Budget, Capital Expenditure, Variation Order, cost saving (LEAN) towards achieving company financial annual target

Evaluate vendor performance i.e. manpower supply & management, comprehensive cleansing services, consumable supplies, disposal of hazardous waste, linen processing plant, linen mending, to ensure the services have been delivered effectively and efficiently in compliance with contract agreement / purchase order

Ensure the competency and qualification of staff are in accordance to the agreed standards towards improving and sustaining service delivery performance and meet customer's expectations

Prepare and analyse the report and record generated from Information Systems i.e. Asset & Service Information Services (ASIS), E-Clips and eSWIS for service delivery improvement and enhance performance

Establish and maintain good relationship with External Stakeholder (Ministry of Health, Legal Authorities, Public, Vendor) and Internal Stakeholder (Management and Employees) to help sustain smooth operations from mutual trust and achieve high customer satisfaction level

Participate in Customer's Quality Improvement Programs such as Hospital Accreditation by Malaysian Accreditation for Quality in Health (MSQH) and Ekosistem Kondusif Sektor Awam (EKSA) to support customer's target in improving quality and performance

About you

Post Graduate Certificate / Diploma Specialised in: Housekeeping/Cleansing Services/Waste Management or any relevant field

Total work experience: 4 to 6 years or total relevant experience 4 to 6 years in Hygiene and Sanitising

Competency Personal of Schedule Waste Management (CePSWAM)

UEM Edgenta is the region’s leading Asset Management & Infrastructure Solutions company. We are listed on Bursa Malaysia (KLSE: EDGENTA) with a clear vision to Optimise Assets and Improve Lives.

We promise the Edgenta Way of delivering quality services to our clients by going beyond standards and offering technology-based solutions as a promise of efficiency, anchored upon a mindset to ensure safety across our operations for the benefit of all our stakeholders.

Our expertise covers Healthcare Support and Property & Facility Solutions within our Asset Management segment, and Infrastructure Services, along with Asset Consultancy within Infrastructure Solutions. We offer our clients a full suite of services throughout their asset life cycle, which includes consultancy, procurement and construction planning, operations and maintenance, as well as optimisation, rehabilitation and upgrades.

UEM Edgenta is currently present in Malaysia, Singapore, Indonesia, Taiwan, India and the United Arab Emirates.

UEM Edgenta is the region’s leading Asset Management & Infrastructure Solutions company. We are listed on Bursa Malaysia (KLSE: EDGENTA) with a clear vision to Optimise Assets and Improve Lives.

We promise the Edgenta Way of delivering quality services to our clients by going beyond standards and offering technology-based solutions as a promise of efficiency, anchored upon a mindset to ensure safety across our operations for the benefit of all our stakeholders.

Our expertise covers Healthcare Support and Property & Facility Solutions within our Asset Management segment, and Infrastructure Services, along with Asset Consultancy within Infrastructure Solutions. We offer our clients a full suite of services throughout their asset life cycle, which includes consultancy, procurement and construction planning, operations and maintenance, as well as optimisation, rehabilitation and upgrades.

UEM Edgenta is currently present in Malaysia, Singapore, Indonesia, Taiwan, India and the United Arab Emirates.

UEM Edgenta is the region’s leading Asset Management & Infrastructure Solutions company. We are listed on Bursa Malaysia (KLSE: EDGENTA) with a clear vision to Optimise Assets and Improve Lives.

We promise the Edgenta Way of delivering quality services to our clients by going beyond standards and offering technology-based solutions as a promise of efficiency, anchored upon a mindset to ensure safety across our operations for the benefit of all our stakeholders.

Our expertise covers Healthcare Support and Property & Facility Solutions within our Asset Management segment, and Infrastructure Services, along with Asset Consultancy within Infrastructure Solutions. We offer our clients a full suite of services throughout their asset life cycle, which includes consultancy, procurement and construction planning, operations and maintenance, as well as optimisation, rehabilitation and upgrades.

UEM Edgenta is currently present in Malaysia, Singapore, Indonesia, Taiwan, India and the United Arab Emirates.