Facilities Manager, Data Center

Alibaba Cloud; Johor; On-site; MYR 120,000 - 150,000; Full time

Job summary

A global cloud service provider in Johor, Malaysia, is seeking a technical leader for data center operations. This role requires managing teams in both normal and emergency situations, ensuring adherence to SLAs, and providing support for construction projects. The ideal candidate will possess a Bachelor's in engineering, over 5 years of experience in data center operations, and proficiency in both Chinese and English.

Qualifications

• 5+ years experience in global large data center facility operation (10+MW).
• Ability to travel domestically and internationally as needed (25% to 50%+ at times).
• Must be familiar with standard data center control systems.

Responsibilities

• Manage data center operations in normal and emergency situations.
• Provide construction administrative support to the project manager.
• Analyze energy efficient solutions to minimize power losses.

Skills

Deep knowledge of Data Center mechanical systems

Functional knowledge of cloud technologies

Strong problem analysis skills

Knowledge of data center construction procedures

Language proficiency in Chinese

Language proficiency in English

Education

Bachelor's degree in Electrical or Mechanical engineering

Tools

Excel

PowerPoint

Job description

Description

• Collaborate with internal/external stake-holders to define data center operations and develop Change Management procedures and tools, SOP and EOP of regional collocation DC facilities.
• Technical leader managing team and consultants to implement the data center operations in normal and emergency situations.
• Technical leader managing the collocation DCs to ensure vendors are adhering to the SLAs per contractual terms.
• Provide construction administrative support to the project manager during construction. Coordinate with internal stakeholders to assist with new DC projects through schematic design, design development, to construction documents, and commissioning phases.
• Provide and analyze energy efficient solutions to minimize power losses.
• Review and develop detailed scripts for change management request (CMR) activities.
• Travel to data center sites for engineering studies, electrical systems audits, startup testing, and full commissioning, as required.
• Provide electrical mission critical system review services to the global datacenter engineering teams.
• Participate in equipment failure or power outage related incident Root-Cause-Analysis (RCA).
• Provide instructions to vendors, installation contractors and validate quality of vendor works on site.
• Respond on an as-needed basis to emergencies in regional Alibaba DCs, including traveling to site and to provide on-site support.

Requirements

1. Bachelor's degree in an Electrical or Mechanical engineering
2. 5+ years experience of global large data center facility operation (10+MW) as team leader
3. Deep knowledge of Data Center mechanical, electrical, fire system and controls systems
4. Functional knowledge of cloud technologies and architectures, IT service delivery principles and best practices
5. Highly driven, self-managed individual, greatly developed problem analysis and critical thinking experience
6. Knowledge of data center construction procedure
7. Ability to travel domestically and internationally as needed (25% to 50%+ at times)
8. Must be familiar with Excel and PowerPoint
9. Language proficiency in Chinese and English is required as the role need to coordinate with the HQ in China.