Facilities & Building Operations Coordinator

Glancemy Sdn Bhd; Kuala Terengganu; On-site; MYR 56,000 - 112,000; Full time

Job summary

Jora Malaysia is seeking a capable Building Operations professional to manage daily building operations and ensure facilities are well-maintained. The role includes inspections, defect identification, and coordinating maintenance with technicians and contractors.

You will also manage complaints, safety, and budget adherence while supporting committee discussions. The position focuses on overseeing staff and ensuring compliance with building rules, coordinating services, and maintaining accurate

Responsibilities

• Assist in the day-to-day management and operation of the building and its facilities.
• Ensure common areas, facilities and building services are maintained in a clean, safe and satisfactory condition.
• Conduct regular inspections of the building, common areas, facilities and equipment.
• Identify defects, maintenance issues and potential risks and ensure appropriate action is taken.
• Follow up on outstanding maintenance and operational matters.
• Coordinate preventive and corrective maintenance works for building facilities and equipment.
• Liaise with technicians, contractors and service providers on maintenance and repair works.
• Monitor the progress and quality of maintenance works to ensure they are completed properly and within the required timeframe.
• Ensure maintenance records, service reports and equipment records are properly maintained.
• Escalate major technical issues to the Building Manager/Area Manager for further action.
• Coordinate and monitor contractors and service providers, including cleaning, security, landscaping, pest control, lift, fire protection, swimming pool and other building-related services.
• Ensure contractors comply with the agreed scope of work, safety requirements and building regulations.
• Verify work completion and service quality before recommending payment or certification.
• Report poor performance, delays, defects or non-compliance by contractors to the Building Manager.
• Attend to enquiries, complaints and feedback from residents, owners and tenants professionally and promptly.
• Coordinate investigations and follow-up actions for complaints relating to building facilities, maintenance and common areas.
• Maintain proper records of complaints, actions taken and resolutions.
• Assist in enforcing building rules, regulations and house rules.
• Assist the Building Manager in handling matters raised by the JMB/MC or Management Committee.
• Attend meetings when required and provide updates on building operations and maintenance matters.
• Prepare relevant information, quotations, reports and supporting documents for management and committee meetings.
• Follow up on decisions and instructions issued by the Management Committee.
• Prepare daily, weekly and monthly building operation reports as required.
• Prepare maintenance reports, incident reports, inspection reports and contractor/service reports.
• Maintain proper records of work orders, complaints, inspections, quotations, invoices and maintenance activities.
• Monitor and update the status of outstanding building issues.
• Ensure all relevant documentation is properly filed and readily available for reference and audit purposes.
• Assist in ensuring the building complies with applicable safety, health and operational requirements.
• Monitor safety conditions within common areas and report potential hazards immediately.
• Coordinate and assist during emergencies such as water leakage, power failure, fire alarm activation, lift breakdown, flooding and other incidents.
• Ensure incidents are properly recorded and reported to the Building Manager and relevant parties.
• Assist in conducting emergency drills and safety inspections where required.
• Assist in obtaining quotations and comparing prices for maintenance and building-related works.
• Monitor approved maintenance expenditure and ensure works are carried out within the approved budget.
• Assist in verifying invoices against completed works and agreed scope of services.
• Assist with purchase requisitions, work orders and other administrative documentation.
• Ensure proper records are maintained for all building-related expenses and services.
• Assist in supervising building staff, including technicians, cleaners, security personnel and other site personnel where applicable.
• Monitor staff attendance, work performance, discipline and compliance with site procedures.
• Allocate daily tasks and monitor completion of assigned duties.
• Report staff performance or disciplinary issues to the Building Manager/HR when necessary.

Job description

Jora Malaysia is seeking a capable Building Operations professional to manage daily building operations and ensure facilities are well-maintained. The role includes inspections, defect identification, and coordinating maintenance with technicians and contractors.

You will also manage complaints, safety, and budget adherence while supporting committee discussions. The position focuses on overseeing staff and ensuring compliance with building rules, coordinating services, and maintaining accurate