F&B and Event Service Expert

Sheraton Hotels & Resorts; Johor Bahru; On-site; MYR 27,900 - 39,060; Full time

Job summary

Sheraton Hotels & Resorts in Johor Bahru invites applications for the F&B And Event Service Expert role. You will help deliver memorable guest experiences by setting tables and event materials, coordinating with the kitchen, and actively serving guests throughout events.

The role emphasizes staying professional, adhering to safety policies, and maintaining clean work areas. Experience in F&B and events is preferred, with a high school diploma or GED required and no supervisory responsibilities

Qualifications

• Experience in F&B and events is preferred.
• Strong guest service and problem solving are essential.
• Ability to work in a fast-paced event environment.

Responsibilities

• Set tables and event materials to standard specifications.
• Coordinate with the kitchen and event staff to ensure smooth service.
• Interact with guests and serve beverages and meals; maintain clean work areas.

Skills

Guest service

Event coordination

Communication

Teamwork

Education

High school diploma or GED

Job description

POSITION SUMMARY – F&B And Event Service Expert

Our jobs aren’t just about putting food on the table or serving guests during a banquet or event. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our F&B Service Experts are skilled in a wide range of event functions and able to take the initiative and deliver a wide range of services to make sure that guests’ experience is well taken care of from start to finish. Whether setting tables and event materials, communicating with the kitchen, interacting, and serving guests, or cleaning work areas and supplies, the F&B Service Expert makes transactions feel like part of the experience.

Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Preferred Qualifications

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.