External Workforce Coordinator

Swift Software; Kuala Lumpur; Presencial; MYR 60.000 - 90.000; Jornada completa

Descripción de la vacante

Swift in Kuala Lumpur is seeking a Procurement Assistant to handle straightforward procurement activities, issue purchase orders, evaluate vendors, and help prepare contracts.

In this role you will escalate issues to a senior procurement specialist, build internal/external customer contacts, and contribute to project work while maintaining procurement standards. A Bachelor's degree and 1–2 years of related experience are preferred.

Formación

• Bachelor's degree or equivalent experience is required.
• Preferably 1–2 years of Swift-related experience with customer interaction.
• Experience in procurement activities and preparing contracts is desirable.
• Ability to escalate issues to a senior procurement specialist when needed.
• Strong understanding of procurement processes and vendor management.

Responsabilidades

• Assist in performing straightforward procurement activities (purchase orders, vendor evaluation, contracts).
• Escalate problems of small to medium size/complexity to meet customer requests.
• Inform a senior procurement specialist on progress, achievements and issues related to own area.
• Participate in projects within own area by performing project-related tasks.
• Build internal/external customer contacts to understand needs and communicate information.
• Prepare standard reports/presentations and maintain procurement records.

Conocimientos

Accountability

Operational Excellence

Knowledge growth

Business sense

Customer relationships

Team focus

Communication

Educación

Bachelor's degree or equivalent experience

Descripción del empleo

ABOUT USWe’re the world’s leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value – across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and we’re proud to support the global economy.We’re unique too. We were established to find a better way for the global financial community to move value – a reliable, safe and secure approach that the community can trust, completely. We’re always striving to be better and are constantly evolving in an ever-changing landscape, without undermining that trust. Five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem. We innovate diligently, test exhaustively, then implement fast. In a connected and exciting era, our mission has never been more relevant. Swift now has a presence in 200+ countries and legal territories to serve a community of more than 12,000 banks and financial institutions.EducationA Bachelor's degree or equivalent experienceExperiencePreferably 1-2 years of experience related to Swift and with customer interaction and exposureKey ResponsibilitiesAssist in performing straightforward procurement activities in an accurate and timely manner, such as issuing purchase orders, evaluating and qualifying vendors/product/services, preparing contracts, etcEscalate problems of small to medium size/complexity (non-agreed delivery, invoice problems ) in order to meet customers requestsInform a more senior procurement specialist on progress, achievements, problems and issues related to own areaParticipate in projects within own area by performing projects related tasksBuild on internal/external customers contacts to get sound understanding of their needs and communicate to them all relevant informationDisplay/use advanced knowledge within limited area/project and receive guidance from more senior specialistsMaintain and establish contacts with peers inside/outside Swift to be informed on practice and developments in own areaPrepare standard reports/presentationsAcquire knowledge of procurement techniques and products/servicesCompetency Profile01. Takes Accountability for Delivering ResultsFollows instructions and obtains clarification where required; makes decision in accordance to established procedures usually on predictable or recurrent issues. Delivers on commitments despite any difficulties encountered02. Demonstrates Operational ExcellenceAdheres to all work procedures and processes, suggesting improvement where appropriate; maintains quality standards and follows security policies/standards; pays attention to detail03. Expands knowledgeExpands own specialist knowledge and skills by taking ownership of own development; encourages colleagues to bring forward and share new ideas and alternative solutions; demonstrates openness to utilise new approaches04. Bus Understanding and Commercial SenseDemonstrates understanding of how own work contributes and adds value to the business; uses knowledge of Swift products and services and their benefits to customers; demonstrates ability to adapt to change while adhering to security standards05. Builds and reinforces cust relationshipsProvides quality support and service to others, mainly internal; proactively seeks to understand customer needs and responds to requests in positive, friendly and timely manner06. Leads with a team focusWorks effectively with others and recognises their contributions; adheres to Swift values07. Communicates effectivelyChooses and applies the appropriate method of communicating factual or procedural information; communicates in a clear and concise manner; demonstrates openness to others' ideas and points of viewWhat we offerWe give you the freedom to be yourself. We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. A diverse and inclusive environment in which everyone’s voice counts and where you can reach your full potential.We are committed to an inclusive and accessible recruitment process. If you require a reasonable accommodation related to accessibility during your application or interview, please contact [e-mail] or indicate this in your application.Please note that this mailbox is not monitored for general recruitment enquiries and should only be used for accessibility or accommodation-related requests (for example related to vision, hearing or neurodiversity).All requests are confidential and will not affect your candidacy.Don’t meet every single requirement? At Swift, we are dedicated to building a workplace where people can bring their full selves and ideas to the team, so if you are excited about this role, we encourage you to apply even if you do not meet every single qualification.