Executive, Sales Support (Export)

Mamee-Double Decker (M) Sdn Bhd; Subang Jaya; On-site; MYR 60,000 - 90,000; Full time

Job summary

Mamee-Double Decker (M) Sdn Bhd is seeking a results-driven Supply Chain professional in Malaysia to manage end-to-end order fulfilment from PO receipt through shipment completion. You will coordinate closely with Planning, Production, Procurement, Logistics, Customer Service, and Export teams to ensure seamless order execution.

You will monitor production readiness and shipment schedules to meet customer requirements, work with freight forwarders for vessel bookings, and ensure all

Qualifications

• Bachelor's Degree in Supply Chain Management, Logistics, Business Administration, or related field.
• Minimum 2–5 years of experience in supply chain, customer service, logistics, order fulfilment, or commercial operations.
• Experience in FMCG, manufacturing, or export operations is an added advantage.
• High sense of urgency, resilience under pressure, and strong emotional intelligence.
• Strong coordination, problem-solving, and stakeholder management skills.
• Good communication skills and ability to work in a fast-paced environment

Responsibilities

• Manage end-to-end order fulfilment processes from purchase order receipt to shipment completion.
• Coordinate closely with Planning, Production, Procurement, Logistics, Customer Service, and Export teams to ensure seamless order execution.
• Monitor production readiness and shipment schedules to meet customer requirements.
• Work closely with Logistics and freight forwarders to secure vessel bookings and ensure timely shipment execution.
• Ensure all shipping, export, and customer documentation is complete, accurate, and submitted on time.
• Support daily business operations, including order management, replenishment planning, delivery follow-up, and issue resolution.
• Identify potential supply chain risks, shipment delays, stock shortages, and operational bottlenecks, and proactively drive corrective actions.
• Escalate issues promptly and coordinate with relevant stakeholders to achieve timely resolution.
• Maintain strong customer service standards and support continuous improvement initiatives to enhance operational efficiency.
• To perform ad hoc tasks assigned by superior from time to time.

Skills

Coordination

Problem-solving

Stakeholder management

Communication skills

Resilience under pressure

Education

Bachelor's Degree in Supply Chain Management

Logistics or Business Administration

Job description

Manage end-to-end order fulfilment processes from purchase order receipt to shipment completion.

Coordinate closely with Planning, Production, Procurement, Logistics, Customer Service, and Export teams to ensure seamless order execution.

Monitor production readiness and shipment schedules to meet customer requirements.

Work closely with Logistics and freight forwarders to secure vessel bookings and ensure timely shipment execution.

Ensure all shipping, export, and customer documentation is complete, accurate, and submitted on time.

Support daily business operations, including order management, replenishment planning, delivery follow-up, and issue resolution.

Identify potential supply chain risks, shipment delays, stock shortages, and operational bottlenecks, and proactively drive corrective actions.

Escalate issues promptly and coordinate with relevant stakeholders to achieve timely resolution.

Maintain strong customer service standards and support continuous improvement initiatives to enhance operational efficiency.

To perform ad hoc tasks assigned by superior from time to time.

Job Requirements:

Bachelor's Degree in Supply Chain Management, Logistics, Business Administration, or a related field.

Minimum 2–5 years of experience in supply chain, customer service, logistics, order fulfilment, or commercial operations.

Experience in FMCG, manufacturing, or export operations is an added advantage.

High sense of urgency, resilience under pressure, and strong emotional intelligence.

Strong coordination, problem-solving, and stakeholder management skills.

Good communication skills and ability to work in a fast-paced environment

Mamee-Double Decker is renowned and globally recognized as one of the leading FMCG giants in Malaysia. Founded in 1971, from humble beginnings made its way to success after 52 years of perseverance, dedication and honest hard work. Today offering an impressive range of over 100 products which includes key all-time favourites such as Mamee Monster Snack, Mister Potato and Mamee Chef just to name a few. Mamee-Double Decker has also achieved breaching worldwide consumer markets, exporting to a staggering number of over 100 countries and growing. To keep up with the colossal global consumer demands, Mamee-Double Decker has taken the initiative to set up additional Manufacturing Facilities (apart from Malaysia) across strategic locations.

Here at Mamee-Double Decker we hold strong to our core values known as the Mamee 4 I’s which are Innovation, Integrity, Intensity and Involvement.

For more information about Mamee-Double Decker, visit www.mamee.com

Mamee-Double Decker is renowned and globally recognized as one of the leading FMCG giants in Malaysia. Founded in 1971, from humble beginnings made its way to success after 52 years of perseverance, dedication and honest hard work. Today offering an impressive range of over 100 products which includes key all-time favourites such as Mamee Monster Snack, Mister Potato and Mamee Chef just to name a few. Mamee-Double Decker has also achieved breaching worldwide consumer markets, exporting to a staggering number of over 100 countries and growing. To keep up with the colossal global consumer demands, Mamee-Double Decker has taken the initiative to set up additional Manufacturing Facilities (apart from Malaysia) across strategic locations.

Here at Mamee-Double Decker we hold strong to our core values known as the Mamee 4 I’s which are Innovation, Integrity, Intensity and Involvement.

For more information about Mamee-Double Decker, visit www.mamee.com