Executive - Personal Financial Services Direct Sales (Cards)

Hong Leong Bank; Malaysia; On-site; MYR 33,000 - 58,000; Full time

Job summary

Hong Leong Bank is seeking a proactive Sales Officer in Malaysia to aggressively source and book new loans, promote credit cards, and cross-sell other banking products. You will build and maintain strong customer relationships while meeting monthly targets and upholding service standards.

The role involves attending road shows when required, ensuring policy compliance, and mentoring new recruits. Fresh graduates are welcome; prior sales experience is an advantage.

Qualifications

• Minimum SPM or Diploma level or equivalent.
• Fresh graduates welcome; sales experience is a plus.
• Proficiency in MS Word, Excel & Outlook.

Responsibilities

• Aggressively source and book new loans and meet monthly targets.
• Promote Credit Card products and cross-sell other banking solutions.
• Develop and maintain strong relationships with customers.
• Attend road shows as required.
• Ensure compliance with bank policies and uphold service standards.
• Provide training and guidance to new recruits or junior sales executives.

Skills

Sales

Customer relationship management

Targets & target-driven

Education

SPM or Diploma

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

If you are looking to excel and make a difference, take a closer look at us…

• Functional (job responsibilities) Aggressively source and book new loans for the bank. Responsible to meet monthly targets and minimum standard of performance. Develop and maintain strong relationship with current and new customer. Attend road shows and etc when required. To actively promote Credit Card products. Cross selling other banking products, when required. Exhibit high professionalism and competency when selling. Ensure bank’s interest is protected at all times. Comply with bank’s policies, guidelines and regulations at all times. To maintain and uphold service standards set by the Bank at all times.
• Managerial (team/group responsibilities) Senior & AM to assist in providing training and guidance to new recruits or junior sales executive.
• Organizational (organizational responsibilities) Participate and display team work in all aspect of work, projects and assignments, Group Management Programmes etc. at all times.
• Education/Qualification Minimum recognized, SPM, Diploma Level or equivalent.
• Competency in Microsoft Words, Excel & Outlook Experience Fresh graduates can apply. However, those with sales experience will be an added advantage.

About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life‑long learning, achieve their career aspirations and grow talent from within our organisation. Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology. As the service and financial landscape changes rapidly with the ever‑increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement. HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.