Executive Field Sales (FMCG, Miri)

DKSH; Miri; On-site; MYR 72,000 - 108,000; Full time

Job summary

DKSH Malaysia is seeking a Sales Supervisor to lead and coordinate a Field Sales team across assigned territories. You will drive sales targets, manage budgets, and implement plans to expand product portfolios and marketing activities.

The role requires a Diploma in Business Administration/Marketing with 1–2 years in sales or supervisory capacity, strong communication, negotiation, and leadership skills, and proficiency in MS Office. Local language skills with English preferred.

Qualifications

• Diploma in Business Administration, Marketing or related field with 1–2 years in sales or account management and some supervisory experience.
• Basic FMCG knowledge of market landscape, competitors, customers, and distribution channels.
• Familiarity with territories, products and services; strong selling skills.
• Proven ability to lead, motivate and grow a sales team.
• Strong communication and negotiation skills with internal and external stakeholders.
• Analytical and fieldwork capabilities with a practical approach.
• Proficient in Microsoft Excel, Word and PowerPoint.
• Proficiency in local language; English skills preferred.

Responsibilities

• Supervise and coordinate sales teams to hit targets and objectives.
• Manage day-to-day operating expenditures within budgets.
• Prepare and implement sales action plans to achieve targets.
• Track progress against KPIs and provide feedback to the team.
• Execute sales activities including product launches, orders and merchandising.
• Prepare quotations, proposals and contracts for sales.
• Monitor competitors and report on actions to counter competition.
• Prepare sales reports and forecast margins; flag unusual demand changes.
• Coordinate improvements to sales processes and customer satisfaction.
• Log and resolve customer issues; follow up as needed.
• Maintain relationships with customers and understand their requirements.
• Collaborate with internal teams to ensure timely product delivery and develop key customer relationships.

Skills

Communication skills

Negotiation

People management

Analytical skills

Fieldwork skills

Education

Diploma in Business Administration/Marketing or related field

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Job description

About The Role

Supervise and coordinate sales teams to achieve sales targets for assigned businesses/territories and overall business objectives

What You Will Deliver

• Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources
• Prepare and implement sales action plans (e.g. plan sales routes, make regular calls/visits, etc.) to achieve sales targets for assigned businesses/territories
• Track team progress against key performance indicators and sales plans. Provide timely feedback to team members on the execution of sales action plans and development areas
• Execute sales activities for assigned businesses/territories, including product portfolios and marketing plan introductions, order taking, marketing display set‑ups and in-store merchandising
• Prepare and/or review quotations, proposals and contracts to facilitate sales agreements
• Monitor competitors' activities/products and produce competition reports based on merchandising data. Recommend practical actions to counter competition
• Prepare sales reports and report projected sales/margin forecasts. Track and highlight unusual increases/decreases in customer demand
• Coordinate continuous improvement activities to enhance sales processes, sales plans, customer satisfaction, etc. Track and collect payments from customers
• Investigate, resolve and log customer issues and advise on follow‑up actions
• Maintain relationships with customers, through managing and interpreting their requirements. Follow up with customers, respond to queries and solicit further orders
• Work with internal stakeholders to ensure timely delivery of products. Support internal stakeholders in relationship development with key customers

What You Bring

• Diploma in Business Administration, Marketing, or a related field1 to 2 years of experience in account management, sales, or a related role in the Fast Moving Consumer Goods (FMCG) industry, with a minimum of 1 to 2 years in a supervisory capacity
• Basic knowledge and understanding of the FMCG industry, market landscape, competitors, and customers
• Basic knowledge of assigned territories, products, and services, with strong selling skills
• Proven ability to manage, motivate, and grow a sales team
• Strong communication and negotiation skills with the ability to engage effectively across internal teams and external stakeholders
• Basic analytical and fieldwork skills with a practical, solutions-oriented approach
• Proficiency in office productivity tools including Microsoft Excel, Word, and Power
• PointProficiency in the local language and, ideally, in English, both written and spoken

Why Join DKSH

At DKSH, we help companies grow in Asia and enable people to perform at their best. You will be part of an organization that values accountability, collaboration, and long-term partnerships. We offer a dynamic environment where your contributions are visible and where you can build a meaningful career in Field Sales.

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