Executive Field Sales

DKSH; Petaling Jaya; Sur place; MYR 60 000 - 90 000; Plein temps

Résumé du poste

DKSH in Malaysia seeks a Field Sales Supervisor to lead and coordinate sales teams across assigned territories and products. You will drive sales plans, monitor performance, and manage customer relationships to deliver revenue growth.

The role requires FMCG sales experience, strong negotiation and communication skills, and proficiency in MS Office. Local language fluency is essential, with Chinese language skills as an added advantage for liaising with Chinese-speaking customers.

Qualifications

• Minimum SPM or Diploma or certification in Business Administration, Marketing studies, or a relevant educational background.
• Minimum two to three years of sales or relevant experience in FMCG.
• Good working knowledge of the industry, market landscape, competitors, and customers.
• Solid knowledge of territories, products, and services, with strong selling skills; strong communication and negotiation skills.
• Basic research and analytical skills with the ability to interpret data and draw actionable conclusions.
• Proficiency in office productivity tools including Microsoft Excel, Word, and PowerPoint.
• Fluency in local language and ideally English, both written and spoken; Chinese language is an added advantage.

Responsabilités

• Supervise and coordinate sales teams to achieve sales targets for assigned businesses/territories and overall business objectives.
• Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources.
• Prepare and implement sales action plans to achieve sales targets for assigned businesses/territories.
• Track team progress against KPIs and sales plans; provide timely feedback to team members.
• Execute sales activities including product portfolios and marketing plan introductions, order taking, and in-store merchandising.
• Prepare quotations, proposals and contracts to facilitate sales agreements.
• Monitor competitors' activities and produce competition reports; recommend actions.
• Prepare sales reports and forecast sales/margins; track unusual customer demand changes.
• Coordinate improvement activities to enhance sales processes and customer satisfaction; track and collect payments.
• Investigate, resolve and log customer issues; advise on follow-up actions.
• Maintain relationships with customers and liaise with Chinese-speaking customers.
• Work with internal stakeholders to ensure timely delivery of products and relationship development with key customers.

Connaissances

Sales experience

Communication skills

Negotiation

Analytical skills

MS Office

Customer relationship

Formation

SPM or Diploma in Business/Marketing

Relevant certification

Outils

Microsoft Excel

Microsoft PowerPoint

Microsoft Word

Description du poste

About The Role

Supervise and coordinate sales teams to achieve sales targets for assigned businesses/territories and overall business objectives.

What You Will Deliver

• Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources
• Prepare and implement sales action plans (e.g. plan sales routes, make regular calls/visits, etc.) to achieve sales targets for assigned businesses/territories
• Track team progress against key performance indicators and sales plans. Provide timely feedback to team members on the execution of sales action plans and development areas
• Execute sales activities for assigned businesses/territories, including product portfolios and marketing plan introductions, order taking, marketing display set-ups and in-store merchandising
• Prepare and/or review quotations, proposals and contracts to facilitate sales agreements
• Monitor competitors' activities/products and produce competition reports based on merchandising data. Recommend practical actions to counter competition
• Prepare sales reports and report projected sales/margin forecasts. Track and highlight unusual increases/decreases in customer demand
• Coordinate continuous improvement activities to enhance sales processes, sales plans, customer satisfaction, etc. Track and collect payments from customers
• Investigate, resolve and log customer issues and advise on follow-up actions
• Maintain relationships with customers, through managing and interpreting their requirements. Follow up with customers, respond to queries and solicit further orders
• Work with internal stakeholders to ensure timely delivery of products. Support internal stakeholders in relationship development with key customers

What You Bring

• Minimum SPM, or Diploma or certification in Business Administration, Marketing studies, or a relevant educational background
• Minimum two to three years of sales or relevant experience in the Fast Moving Consumer Goods (FMCG) industry
• Good working knowledge and understanding of the industry, market landscape, competitors, and customers
• Solid knowledge of assigned territories, products, and services, with strong selling skillsStrong communication and negotiation skills
• Basic research and analytical skills with the ability to interpret data and draw actionable conclusions
• Proficiency in office productivity tools including Microsoft Excel, Word, and PowerPoint
• Fluency in the local language and, ideally, in English, both written and spoken. Able to communicate in Chinese is an added advantage, as will require to liaise with chinese speaking customers.

Why Join DKSH

At DKSH, we help companies grow in Asia and enable people to perform at their best. You will be part of an organization that values accountability, collaboration, and long-term partnerships. We offer a dynamic environment where your contributions are visible and where you can build a meaningful career in Field Sales.