Executive AR & Master Data - Cash Collections Lead

DKSH Group; Kuala Lumpur; On-site; MYR 42,000 - 56,000; Full time

Job summary

DKSH Group is seeking an Executive Accounts Receivable professional in Kuala Lumpur to manage AR activities within assigned customer portfolios. The role emphasizes collections, reconciliation, and credit control execution, with cross‑functional collaboration across Sales, Operations, and IT.

The candidate should have 2–4 years of AR/credit experience, strong data analysis skills, and proficient Excel and SAP capabilities to drive cash collection outcomes.

Qualifications

• 2–4 years of AR / credit control experience in a commercial setting.
• Solid AR / collections experience with exposure to a portfolio of customers.
• Demonstrated ability to drive collections outcomes, not just follow processes.

Responsibilities

• Own and manage assigned customer portfolio to ensure timely collections and resolution of overdue balances
• Proactively engage customers to secure payment commitments and follow through to closure
• Investigate and resolve disputes, billing discrepancies, and short payments
• Monitor ageing trends and act on deteriorating accounts
• Support credit reviews and monitor customer exposure against limits
• Identify high‑risk accounts and elevate issues with clear recommendations
• Ensure adherence to credit policies and maintain control over overdue exposure
• Work cross‑functionally with Sales, Operations, and IT teams to align AR processes with business goals to resolve account‑level issues impacting collections
• Communicate clearly with customers to address outstanding balances and disputes
• Prepare structured updates on overdue accounts and key issues
• Identify gaps in process or discipline and raise improvement opportunities

Skills

AR / collections

Data analysis

Stakeholder communication

Strong follow-up

Education

Diploma / Degree in Accounting, Finance

Tools

Excel

PowerPoint

SAP

Job description

DKSH Group is seeking an Executive Accounts Receivable professional in Kuala Lumpur to manage AR activities within assigned customer portfolios. The role emphasizes collections, reconciliation, and credit control execution, with cross‑functional collaboration across Sales, Operations, and IT.

The candidate should have 2–4 years of AR/credit experience, strong data analysis skills, and proficient Excel and SAP capabilities to drive cash collection outcomes.