Events Manager — Craft Memorable Hotel Experiences

Shangri-La Hotels (Malaysia) Berhad; George Town; On-site; MYR 60,000 - 100,000; Full time

Job summary

JEN Penang Georgetown by Shangri-La is seeking an energetic Events Manager to lead all hotel events with flair, coordinating with departments to ensure flawless execution for corporate and leisure guests.

You will drive ideas, resolve recurring issues, and maintain service excellence while motivating the events team to achieve targets. Stay current with hospitality trends and market practices to elevate guest experiences.

Qualifications

• Passion for Sales and Marketing within hospitality.
• Ability to think outside the box and deliver creative event concepts.
• Strong organisational skills with track record in hotel settings.
• Experience working in the hotel industry is essential.
• A friendly, trustworthy leader who motivates teams.
• Excellent interpersonal and guest engagement abilities.
• Detail-oriented with creativity and change management.
• Keeps up-to-date with industry trends and market practices.

Responsibilities

• Take responsibility in managing all hotel events.
• Work with teams to generate ideas and solve recurring issues.
• Engage with guests and continually enhance the service experience.
• Supervise and motivate the events team to meet service and revenue goals.
• Create an exceptional experience for our guests.

Skills

Sales and marketing passion

Creative thinking

Organised

Hotel industry experience

Friendly, helpful leadership

People interaction

Detail-oriented

Change driving

Industry trend awareness

Interpersonal skills

Job description

JEN Penang Georgetown by Shangri-La is seeking an energetic Events Manager to lead all hotel events with flair, coordinating with departments to ensure flawless execution for corporate and leisure guests.

You will drive ideas, resolve recurring issues, and maintain service excellence while motivating the events team to achieve targets. Stay current with hospitality trends and market practices to elevate guest experiences.