Embodiment Operations Manager

Airbus; Kuala Lumpur, Sepang; On-site; MYR 150,000 - 220,000; Full time

Job summary

Airbus Customer Services Sdn Bhd in Malaysia is seeking a professional with a strong background in aircraft structure and systems engineering, and extensive project management experience. The role covers major repairs, modifications, and support projects for internal Airbus stakeholders and customers, with travel as required.

Applicants should have knowledge of Part 145 and airworthiness regulations, plus proven skills in customer communications and contract negotiations.

Qualifications

• Aircraft Structure and/or Systems engineering background with at least 5 years of experience.
• Aircraft Maintenance operations experience.
• Strong experience in project management.
• Knowledge and experience of Part 145 and Airworthiness Regulations is required.
• Experience in customer communication including contract sales negotiation.

Responsibilities

• Define industrial feasibility (cost, lead-time, risk) and establish integrated planning from recovery to delivery.
• Monitor costs and margins; ensure profitability and adherence to budget.
• Identify and mitigate risks; present to upper management for approval.
• Prepare and manage contractual agreements for chargeable services (major repairs, modifications).
• Drive communication with Airbus and external partners; negotiate contracts to meet revenue targets.

Skills

A/C engineering

Project management

Airworthiness regs

Customer negotiation

Job description

Job Description: As an EOM you will be in charge of managing complex, high value and cross-functional projects in the following domains.

• Major and complex repair projects: Management of major and complex repair projects including but not limited to incidental and fleet wide repairs.
• Support projects which can be retrofits or repairs linked to known issues . This activity is accomplished for internal Airbus stakeholders.
• Modification projects: Management of modification projects within maintenance activities. This activity is accomplished either for internal Airbus stakeholder or customers.

Your main tasks and responsibilities will include:

A. Project management

Defining the industrial feasibility (cost, lead-time, risk) of the project during the acquisition phase. Establishing the project overall integrated planning from aircraft recovery preparation or aircraft damage assessment up to delivery back to the Customer in compliance with the contractual requirements, industrial capabilities and Airbus policies, - Throughout each project, continually anticipate and highlight potential issues. Develop in real time any mitigation/recovery plan accordingly, - Motivate cross-functional teams to find solutions and complete the tasks in the time frame and in the agreed budget. Federating both the internal and external (service providers) teams around the projects.

B. Profitability and cost management

Establishing all the Business Control Sheet (BCS) parameters for the industrial part of the project taking into account the Customers’ requirements, - Ensuring project objectives with respect to time, cost and quality are achieved. Monitor and ensure real-time tracking of project costs and margin, as applicable. Maintaining a full control of deal profitability to comply with Airbus financial objectives.

C. Risk management

Ensuring that all potential risks within the project are identified before contract signature and pro active/corrective actions are implemented in due time, - Presenting significant and politically sensitive projects to the upper management for final approval, - Managing the technical/financial risk related to the designated in-service aircraft/operators on which Airbus has a financial exposure.

D. Contract management

Preparing and managing the content and issue the contractual agreements for chargeable services (Major repairs, a/c modifications), - Ensuring AIRBUS commitments are consistent with the Make or Buy strategy.

E. Communication and reporting

Driving the communication process within AIRBUS and third parties, through which instructions and information will flow, - Negotiate the contract with the customer ensuring that Airbus revenue and EBIT targets are achieved. - At the end of each project, make a synthesis of the REX aiming at improving the reliability and cost effectiveness of the organization's processes.

This role will involve travel for business and as such you must be able to travel accordingly. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.

Your boarding pass:

Aircraft Structure and/or Systems engineering background with at least 5 years of experience,

Aircraft Maintenance operations experience,

Strong Experience in project management,

Knowledge and experience of Part 145 and Airworthiness Regulations is required,

Experience in customer communication including contract sales negotiation.

Good adaptation to new situations and challenges,

Team spirit,

Advanced level of English.

Company: Airbus Customer Services Sdn Bhd Employment Type: Permanent ------- Experience Level: Professional Job Family: Customer Account and Service Management

Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all.

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking. Airbus pioneers sustainable aerospace for a safe and united world. The Company constantly innovates to provide efficient and technologically-advanced solutions in aerospace, defence, and connected services. In commercial aircraft, Airbus offers modern and fuel-efficient airliners and associated services. Airbus is also a European leader in defence and security and one of the world's leading space businesses. In helicopters, Airbus provides the most efficient civil and military rotorcraft solutions and services worldwide.

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