Employment Type: Full-Time | On-Site
Location: Miri, Sarawak
About BorneoInspire
BorneoInspire Training & Consultancy is an HRD Corp Registered Training Provider specialising in corporate training, in-house training, team building, workshops, and customised Learning & Development solutions.
About the Role
We are looking for a results-driven Education Consultant Manager (EC Manager) to join our growing team in Miri.
This is a sales and leadership-focused role where you will manage our Educational Consultant (EC) / Agent network, develop corporate clients, drive monthly training registrations, and contribute to the growth of our training and corporate solutions business.
You will play a key role in achieving monthly sales targets, filling training seats, developing new business opportunities, and supporting ECs/Agents to improve their sales performance.
What You’ll Do
EC / Agent Management
- Recruit, onboard, train, and manage commission-based ECs/Agents.
- Set and monitor monthly sales targets and KPIs.
- Coach, motivate, and support ECs/Agents to generate leads and close sales.
- Provide product knowledge, sales materials, and ongoing guidance.
Sales & Business Development
- Generate and convert corporate training leads.
- Build relationships with HR, L&D teams, management, and business decision-makers.
- Promote HRD Corp-claimable training and customised corporate solutions.
- Develop opportunities for in-house training, team building, workshops, annual dinners, and corporate events.
- Take ownership of filling seats for our scheduled public training programmes every month.
- Work with ECs/Agents and the marketing team to achieve participant and revenue targets.
- Follow up with prospects and existing clients to drive registrations and repeat business.
- Track sales, leads, conversions, training seats, and revenue.
- Prepare performance reports and action plans for management.
- Coordinate with trainers, clients, and internal teams to ensure smooth programme delivery.
- Gather feedback and identify opportunities to improve our programmes and sales strategies.
Training Seat Fulfilment
- Take ownership of filling seats for our scheduled public training programmes every month.
- Work with ECs/Agents and the marketing team to achieve participant and revenue targets.
- Follow up with prospects and existing clients to drive registrations and repeat business.
Performance & Programme Management
- Track sales, leads, conversions, training seats, and revenue.
- Prepare performance reports and action plans for management.
- Coordinate with trainers, clients, and internal teams to ensure smooth programme delivery.
- Gather feedback and identify opportunities to improve our programmes and sales strategies.
What We’re Looking For
- Diploma/Degree in Business, Marketing, Education, HR, Management, or a related field.
- Experience in sales, business development, corporate training, HRD Corp training, education consultancy, or L&D is an advantage.
- Strong communication, presentation, negotiation, and interpersonal skills.
- Comfortable working with sales targets and KPIs.
- Strong leadership, coaching, and people-management skills.
- Experience managing sales agents or commission-based teams is an advantage.
- Proactive, organised, self-motivated, and results-oriented.
- Comfortable using LinkedIn, WhatsApp, Microsoft Office, and digital sales tools.
- Willing to work on-site in Miri and travel when required.
Key KPIs
- Training Seats Filled
- Team Building & Corporate Event Sales
- Monthly Sales & Revenue
- New Corporate Clients
- EC/Agent Recruitment & Activation
- EC/Agent Sales Performance
- Lead Conversion & Repeat Business