Ecommerce Growth Manager - Dotcom

Randstad; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Randstad Malaysia is seeking an Ecommerce Growth Specialist - Dotcom to own storefront operations and drive CRO strategies. You will manage daily storefront updates on Shopify, execute A/B testing programs, analyze behavioral analytics, and liaise with agency partners to maximize conversion rates and customer engagement.

This role requires 3–4 years of hands-on e-commerce experience, proficiency with CRO tools such as Convert, Intelligems, Shoplift, and Google Optimize, and strong GA4 analytics.

Qualifications

• 3–4 years of hands-on Shopify/e-commerce experience.
• Experience with CRO tools: Convert, Intelligems, Shoplift, Google Optimize.
• Strong GA4 and Shopify Analytics skills.
• Understanding of SEO, AEO, and GEO principles.
• Familiar with AI tools for data analysis.
• Attention to detail with proactive problem solving.
• Bonus: HTML/CSS or Shopify Liquid knowledge; familiarity with Figma/Notion/ClickUp.

Responsibilities

• Maintain daily Shopify storefront operations for fast, polished UX across all devices.
• Monitor dashboards and perform daily hygiene checks on homepage, collection, and product pages.
• Publish and update homepage content, product listings, banners, and promos with cross-functional teams.
• Identify and fix site bugs, UX bottlenecks, and performance issues.
• Review CRO analytics to identify growth opportunities.
• Plan and run CRO experiments across UX, messaging, layouts, and CTAs.
• Coordinate with external CRO agencies on testing roadmaps and optimization goals.

Skills

Shopify experience

A/B testing

CRO

Data analytics

AI tools for data analysis

Education

Bachelor Degree

Tools

Convert

Intelligems

Shoplift

Google Optimize

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Location: Petaling Jaya, Malaysia

Employment Type: Full-time

About the Company

Our client is an established e-commerce brand in the lifestyle retail space, dedicated to delivering exceptional digital shopping experiences. Backed by a strong focus on digital storefront strategy and conversion optimization, the company continues to expand its online footprint.

About the Role

We are looking for a data-driven Ecommerce Growth Specialist - Dotcom to own storefront operations and drive Conversion Rate Optimization (CRO) strategies. In this role, you will manage daily e-commerce updates on Shopify, execute A/B testing programs, analyze behavioral analytics, and liaise with agency partners to maximize conversion rates and customer engagement.

Key Responsibilities

• Maintain and monitor the daily operations of the Shopify storefront, ensuring a polished, fast, and high-performing user experience across all devices.

• Monitor Shopify channel dashboards and sales reports, executing daily hygiene checks across homepage, collection, and product pages.

• Create, publish, and update homepage content, product listings, banners, and promotional copy in collaboration with creative and product teams.

• Identify, troubleshoot, and resolve site bugs, UX bottlenecks, and storefront performance issues.

• Monitor CRO analytics including heatmaps, scroll maps, session recordings, and customer feedback to identify growth opportunities.

• Ideate, plan, and execute CRO experiments across web UX, messaging, site layout, and CTAs.

• Build, QA, and analyze CRO tests using experimentation platforms (e.g., Convert, Intelligems, Shoplift).

• Manage and liaise with external CRO agency partners to align on testing roadmaps and strategic optimization goals.

Requirements

• 3 to 4 years of hands-on experience managing Shopify or comparable e-commerce platforms.

• Practical experience utilizing CRO tools such as Convert, Intelligems, Shoplift, or Google Optimize.

• Strong analytical skills with proficiency in GA4, Shopify analytics, and data visualization platforms.

• Deep understanding of e-commerce customer journeys, UX best practices, and digital conversion strategies.

• Working knowledge of SEO, AEO (Answer Engine Optimization), and GEO (Generative Engine Optimization) principles.

• Experience leveraging AI tools (e.g., ChatGPT, Gemini) for content generation and data analysis.

• Meticulous attention to detail with proactive problem-solving abilities.

• Bonus: Knowledge of HTML/CSS, Shopify Liquid, or tools such as Figma, Notion, and ClickUp.

Skills

no additional skills required

Qualification

no additional qualifications required

Education

Bachelor Degree