E-commerce Executive (Food & Ice-cream Category)

YTK Marketing Sdn Bhd; Negeri Sembilan; On-site; MYR 42,000 - 67,000; Full time

Benefits offered by this job

EPF

SOCSO

EIS

HRDF

Public holidays

Annual Leave

Product tasting

Job summary

YTK Marketing Sdn Bhd in Nilai, Negeri Sembilan, seeks an E-commerce Executive (Food & Ice-cream). You will manage Malaysia TikTok Shop and Shopee operations, including product listings, pricing, inventory, and campaigns to keep shop health and policy compliance. The role requires short-video and live-stream coordination, local creator partnerships, and data-driven reports.

Fluent Mandarin and English are required; Bahasa Melayu is a plus. On-site work only.

Qualifications

• Hands-on experience with Malaysia TikTok Shop is preferred.
• Food / FMCG experience is a plus.
• Fresh graduates are welcome with basic TikTok & Shopee Shop seller-center knowledge.

Responsibilities

• Manage full-cycle operations of Malaysia TikTok Shop & Shopee: listing, pricing, inventory, campaign registration, shop health.
• Short-video & Live-stream operation: script creation, coordination, publishing, live schedules, host coordination.
• Local KOL/ Creator BD: source Malaysian Mandarin/Bahasa creators, negotiate samples/commission, track ROI.
• TikTok & Shopee Ads management: set up campaigns, monitor spend, optimize cost.
• Data analysis: monitor KPIs (GMV, CTR, conversion); produce weekly reports.
• Liaise with logistics and customer service to resolve orders.
• Follow policy updates and support major sales events.

Skills

TikTok Shop experience

Food/FMCG knowledge

Mandarin

English

Bahasa Melayu (adv)

Data interpretation

Creator collaboration

Tools

TikTok Shop Seller Center

Shopee Seller Center

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

E-commerce Executive (Food & Ice-cream Category)

Hands-on experience with Malaysia TikTok Shop is preferred; food / FMCG experience is a plus. Fresh graduates are welcome with basic TikTok & Shopee Shop seller-center knowledge.

Fluent Mandarin & working-level English; Bahasa Melayu is an advantage.

Understand Malaysian consumer behavior, religious and festival customs, food-category compliance.

Experience in creator collaboration, short-video or live-stream operation. Able to interpret platform data and produce simple reports.

Must work on-site at Nilai, Negeri Sembilan. Remote work is not available.

Salary & Benefits

Salary: RM3,800 - RM6,000, based on experience.

Compensation: Basic salary + GMV performance commission.

Requirement

• Hands-on experience with Malaysia TikTok Shop is preferred; food / FMCG experience is a plus. Fresh graduates are welcome with basic TikTok & Shopee Shop seller-center knowledge.

• Fluent Mandarin & working-level English; Bahasa Melayu is an advantage.

• Understand Malaysian consumer behavior, religious and festival customs, food-category compliance.

• Experience in creator collaboration, short-video or live-stream operation. Able to interpret platform data and produce simple reports.

• Must work on-site at Nilai, Negeri Sembilan. Remote work is not available.

Salary & Benefits

• Salary: RM3,800 - RM6,000, based on experience.

• Compensation: Basic salary + GMV performance commission.

• Career path: Executive → Senior Executive → Operation Supervisor.

Responsibility

• Manage full-cycle operations of Malaysia TikTok Shop & Shopee: product listing, listing optimization, pricing adjustment, inventory tracking, campaign registration, maintain shop health score and comply with food-category platform policies.

• Short-video & Live-stream operation: create video scripts for ice-cream products, coordinate shooting & editing, publish content. Arrange live-stream schedules, manage live-stream control and host coordination to improve conversion rate.

• Local KOL / Creator BD: source local Malaysian, Mandarin speaker & Bahasa Malaysia creators, negotiate product sample, commission, short-video & live-stream collaboration. Track campaign performance and review ROI.

• TikTok & Shopee Ads management: set up ad campaigns, monitor spend & conversion, optimize ad strategy and control ad cost.

• Data analysis: monitor daily & weekly KPIs including GMV, CTR, conversion rate, return rate. Prepare weekly reports and sync with China team. Research competitors and local festival consumption trends (Hari Raya, Chinese New Year etc.).

• Liaise with local logistics and customer service, resolve order issues and customer enquiries.

• Follow platform policy updates, execute major sales events (Payday, 9.9, 11.11).

Benefits

• Basic salary
• GMV performance commission
• EPF
• SOCSO
• EIS
• HRDF
• Entitled to Malaysian public holidays
• Annual Leave
• Friendly working environment
• product tasting available.