E-Commerce Catalog Operations Associate

Selkirk; Kuala Lumpur; Hybrid; MYR 42,000 - 60,000; Full time

Job summary

Selkirk Sport in Kuala Lumpur is seeking an E-Commerce Catalog Operations Associate to manage day-to-day listings and promotions across Amazon, Shopee, and Lazada, ensuring accuracy, timely pricing updates, and error resolution.

You will work with creative, marketing, and operations teams to maintain catalog quality, troubleshoot listing health issues, and align data across platforms while following platform policies.

Qualifications

• 1+ years of experience managing product listings and promotional tools within ecommerce platforms (e.g., Amazon Seller Central, Shopee, Lazada, Shopify, or Walmart).
• Hands-on experience submitting and managing digital coupons, platform deals, and promotional campaigns with deadlines, eligibility rules, and restrictions.
• High proficiency in Microsoft Excel or Google Sheets for managing catalog data, bulk uploads, dataset cleaning, and light analysis.
• Detail-oriented, organized with adherence to platform policies.
• Excellent communication and teamwork to coordinate across creative, marketing, and operations teams.
• Demonstrated proactive problem-solving to manage support tickets, resolve listing errors independently, and adapt to marketplace updates.

Responsibilities

• Multi-Channel Catalog Execution: Execute daily listing maintenance and update tasks across Amazon, Shopee, and Lazada; standardize product titles, descriptions, attributes, visuals, variations, and pricing.
• Platform Case Management Support: Open, track, and follow up on basic marketplace tickets to clear suppressions and content flags.
• Promotional Offer Configuration: Schedule and program coupons, discounts, and offers within platform tools per master calendar.
• Promotional Monitoring & Verification: Audit live deals across platforms and report discrepancies to senior management.
• Catalog Hygiene Auditing: Run data hygiene sweeps to flag missing or outdated specifications.
• Cross-Marketplace Data Alignment: Report data discrepancies between platforms and implement adjustments for consistency.
• Listing Quality Maintenance: Update listings to stay compliant with platform rules.

Skills

Ecommerce Experience

Promotions Knowledge

Data & Spreadsheet Skills

Detail-Oriented

Communication & Teamwork

Proactive Problem-Solver

Tools

Excel

Google Sheets

Amazon Seller Central

Shopee

Lazada

Job description

At Selkirk Sport, we’re passionate about pushing the boundaries of pickleball innovation. Our mission is to Fuel the Pickleball Obsession by creating the sport’s premier products and ecosystem. As a leading global brand in premium pickleball equipment, we’re expanding our international presence and seeking top-tier talent to support our growth in the U.S. and abroad.

We pride ourselves on a culture of excellence, collaboration, and continuous improvement. Selkirk applies first-principles thinking to design scalable, process-driven systems that create lasting operational advantage.

About the role

• The E-Commerce Catalog Operations Associate supports day-to-day catalog and promotional operations across Amazon, Shopee, and Lazada, ensuring product listings are accurate, promotions are correctly scheduled, and catalog issues are identified and resolved promptly.

Key Responsibilities

• Multi-Channel Catalog Execution: Execute daily listing maintenance and update tasks across Amazon, Shopee, and Lazada as directed. Input and standardizing product titles, descriptions, technical attributes, visual assets, variation structures, and pricing updates.
• Platform Case Management Support: Assist in resolving listing health issues by opening, tracking, and following up on basic marketplace support tickets under senior guidance to clear suppressions and content flags.
• Promotional Offer Configuration: Schedule and program approved coupons, discounts, and promotional offers within platform seller tools according to the target deal percentages and timelines set in the master promotional calendar.
• Promotional Monitoring & Verification: Audit live promotional deals across platforms to confirm correct display and execution, reporting pricing, stock, or eligibility discrepancies immediately to senior management.
• Catalog Hygiene Auditing: Conduct routine data hygiene sweeps to flag missing, inaccurate, duplicated, or outdated product specifications, helping maintain overall catalog accuracy.
• Cross-Marketplace Data Alignment: Identify and report cross-channel data discrepancies between Amazon, Shopee, and Lazada, implementing requested adjustments to keep channel content consistent.
• Listing Quality Maintenance: Support ongoing catalog optimization efforts by completing assigned updates to keep listings compliant, accurate, and up to date with platform rules.

Qualifications

• Ecommerce Experience: 1+ years of experience managing product listings and promotional tools within ecommerce platforms (e.g., Amazon Seller Central, Shopee, Lazada, Shopify, or Walmart)
• Promotions Knowledge: Hands‑on experience submitting and managing digital coupons, platform deals, and promotional campaigns with a clear understanding of deadlines, eligibility rules, and restrictions.
• Data & Spreadsheet Skills: High proficiency in Microsoft Excel or Google Sheets for managing catalog data, bulk uploads, dataset cleaning, and light analysis.
• Detail‑Oriented & Organized: Exceptional focus on detail, data accuracy, consistency, and adherence to platform policies.
• Communication & Teamwork: Excellent communication skills with a collaborative mindset to coordinate effectively across creative, marketing, and operations teams.
• Proactive Problem‑Solver: Demonstrated ability to manage support tickets, resolve listing errors independently, and quickly adapt to marketplace updates and new workflows.

Why Selkirk Sport?

Pickleball is the fastest‑growing sport in the world, and Selkirk is leading the charge. Joining our team means more than just a job—it means being part of a high‑energy brand that is defining a new era of sports culture. Whether you are collaborating with us in the office, working remotely, or joining our international teams, you will be part of a collaborative culture that values innovation and high performance. If you’re ready to bring your expertise to a fast‑paced environment where your work makes a direct impact, we want to hear from you. Let’s build the future of pickleball together.