E-Commerce Account & Growth Specialist

Sinma Digital Sdn Bhd; Shah Alam; On-site; MYR 45,000 - 89,000; Full time

Benefits offered by this job

Career Development

Flexible Working Hours

Meal Allowance

Staff Purchase

Free Parking

Job summary

Sinma Digital Sdn Bhd in Shah Alam is seeking a marketing/sales professional to join our team. The role focuses on admin operations, building strong relationships with key brands, and coordinating e-commerce activities across Lazada, Shopee, TikTok Shop and other platforms.

You will develop relationships with brands, monitor performance, conduct market research, and prepare reports on account progress and growth opportunities.

Qualifications

• Bachelor’s Degree in Marketing, Business Administration, Sales, or a relevant field preferred.
• Preferably 1-3 Years’ Experience in E-Commerce, Sales, Marketing, Business Development, or similar fields.
• Experienced with Microsoft Office Suite, with emphasis on Good Excel Skills and Business Logic.
• Strong Communication Skills required; ability to speak English is a must, Mandarin is an advantage.
• Great sense of responsibility
• Open for Malaysians only.
• Skills required: Product Management, Microsoft Excel, Business Administration, Data Analysis, Data Entry, Business Analysis and Presentation

Responsibilities

• Perform all administrative operations and checks for assigned Brands.
• Developing a Solid and Trusting Relationship with Key Brands under our portfolio.
• Resolving Key Client Daily Operations & Orders Processing on major E-Commerce Platforms such as Lazada, Shopee, TikTok Shop, and other marketplaces.
• Monitor Store Performance, Sales Trends, and Key Metrics to optimize Product Listings, Pricing, and Promotions.
• Conduct Competitor Analysis and Market Research to stay ahead of Industry Trends.
• Prepare Regular Reports on Sales Performance, Campaign Effectiveness, and Account Growth to plan strategically and execute improvements in Client’s E-Commerce Results.
• Managing Communications between Key Clients, E-Commerce Platforms, and Internal Teams to ensure seamless operations.
• Planning and Presenting Reports on Account Progress, Goals, and Quarterly Initiatives to share with Team Members, Stakeholders, and for potential use in Future Case Studies or Company Training.
• Working and Reporting during Campaign and After-Hours Period.

Skills

Product Management

Microsoft Excel

Business Administration

Data Analysis

Data Entry

Business Analysis

Presentation

Education

Bachelor’s Degree in Marketing, Business Administration, Sales, or a relevant field

Tools

Microsoft Office Suite

Job description

Sinma Digital Sdn Bhd in Shah Alam is seeking a marketing/sales professional to join our team. The role focuses on admin operations, building strong relationships with key brands, and coordinating e-commerce activities across Lazada, Shopee, TikTok Shop and other platforms.

You will develop relationships with brands, monitor performance, conduct market research, and prepare reports on account progress and growth opportunities.