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Meili Resort Hotel Sdn Bhd is seeking a guest-focused Driver to provide airport pick-up/drop-off services and transport guests between airport, resort, and jetty. You will assist with luggage, maintain vehicle standards, and help ensure a smooth arrival and departure experience.
The role requires local route familiarity, basic Malay/English/Mandarin communication, and a friendly, punctual, service-oriented attitude. Flexibility to work shifts, weekends, and holidays is essential.
Provide airport pick-up and drop-off services for resort guests, ensuring safe and timely transportation.
Transport guests between the airport, resort, jetty, and other designated locations as required.
Assist guests with their luggage and ensure a pleasant arrival and departure experience.
Coordinate guest transfer schedules with the Front Office and relevant departments.
Ensure the assigned vehicle is clean, comfortable, and well-maintained at all times.
Conduct daily vehicle inspections and report any mechanical issues or maintenance requirements.
Ensure compliance with road safety regulations and company transportation policies.
Maintain a professional, friendly, and courteous attitude when dealing with guests.
Maintain accurate records of vehicle usage, mileage, fuel consumption, and guest transfers.
Perform other duties as assigned by the management from time to time.
Minimum SPM qualification or equivalent.
Possess a valid Malaysian Driving Licence (Class D or relevant licence).
Possess a valid Public Service Vehicle (PSV) Licence, where applicable to the vehicle and transportation service.
Good driving skills with a clean driving record.
Previous experience as a driver, preferably in the hotel, resort, or hospitality industry, will be an advantage.
Familiar with local roads, airport routes, and surrounding areas.
Basic communication skills in Bahasa Malaysia, English and Mandarin will be an added advantage.
Friendly, responsible, punctual, and customer-service oriented.
Physically fit and able to assist guests with luggage when required.
Able to work on shifts, weekends, public holidays, and overtime when required.
Able to work independently and as part of a team.
Must be responsible, trustworthy, and maintain a professional appearance at all times.
Able to follow work schedules and transportation arrangements assigned by the management.
Must adhere to the company's rules, regulations, and standard operating procedures.