Director, Solution Engineering, APAC

NTT DATA, Inc.; Cyberjaya; On-site; MYR 250,000 - 500,000; Full time

Job summary

NTT DATA is seeking a Senior Solutions & Sales Engineering leader to drive APAC strategy, mentor a regional team, and oversee the design, development and delivery of complex data center solutions.

You will align with VP Global Sales Engineering, collaborate with product, construction and operations, and ensure high-quality deployments across wholesale data center projects. Requires 15+ years in data center mech/electrical systems; MBA preferred. On-site in Cyberjaya, Malaysia.

Qualifications

• Four-year college engineering degree or bachelor’s degree in mechanical or electrical engineering; registered professional engineer.
• MBA or equivalent preferred.
• At least 15 years in a similar role with data center mech/electrical systems.
• Extensive experience in sales engineering leadership and pre-sales.
• Experience coordinating with stakeholders to influence sales.
• Budget and financial management experience.

Responsibilities

• Work with VP Global Sales Engineering to execute APAC regional strategy for Solutions & Sales Engineering.
• Lead and mentor a team across APAC countries, fostering innovation and collaboration.
• Oversee design, development, and delivery of complex electrical and mechanical data center solutions.
• Drive innovation and stay current with industry trends and technologies.
• Coordinate with Product, Sales, Design, Construction, Operations and Customer Support for seamless deployments.
• Review lease terms to align with customer technical requirements and maintain solution differentiation.
• Ensure effective communication between the Solutions & Sales Engineering team and other departments.

Skills

Leadership

Data center knowledge

Problem solving

Stakeholder management

Pre-sales

Presentation skills

Team leadership

Cross-team collaboration

Education

Bachelor's in mechanical/electrical engineering

Registered professional engineer

MBA preferred

Tools

AutoCAD

CFD Modeling

Visio

Word

Excel

PowerPoint

Project

Outlook

SharePoint

Salesforce

Job description

Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Essential Duties & Responsibilities

• Work closely with VP Global Sales Engineering and execute the overall strategy for the APAC region Solutions & Sales Engineering team in alignment with company goals and objectives.
• Lead, mentor, and manage a team of highly skilled solutions and sales engineers in different APAC region countries, fostering a culture of innovation, collaboration, and continuous improvement.
• Oversee the design, development, and delivery of complex Electrical and Mechanical solutions, ensuring they meet the highest standards of quality and performance.
• Drive innovation within the Solutions & Sales Engineering team, staying up-to-date with the latest industry trends and technologies.
• Works with the Product team and assists in facility space planning and management.
• Demonstrates expert understanding of data center design concepts and differentiators (liquid cooling, maintainable fault tolerant power, security redundancy, etc.).
• Reviews lease terms and aligns with the customer’s technical requirements.
• Ensure effective communication and coordination between the Solutions & Sales Engineering team and other departments
• Work closely with sales, product management, design, construction, operations and customer support teams to ensure seamless integration of solutions and successful project delivery.

Knowledge, Skills & Abilities

• Strong leadership and people management skills, with the ability to inspire and motivate a team.
• Exceptional problem-solving and analytical skills, with the ability to think strategically and make data-driven decisions.
• A thorough understanding of modern data center and IT client requirements and environments with a primary focus on wholesale customers and their data center requirements.
• Comfortable to evaluate and delve deep into any electrical & mechanical concepts and single line diagrams and work with customer technical teams to integrate their requirements into our data centers.
• Engages customers to extract critical technical and business drivers that may position client deliverables.
• Effective at working with 3rd party contractors and vendors to aid in the design of large customer infrastructure deployment requirements.
• Excellent problem solver/creative thinker.
• Comfortable speaking/presenting to groups of all sizes.
• Proficient with software application such as AutoCAD, CFD Modeling, Visio, Word, Excel, Power Point, Project Outlook, SharePoint and Salesforce.
• Able to work in a team/cross-team/multi-site environment.
• Manages stress and/or fast-pace effectively.
• Ability to develop and write a bill of materials and scope of work to meet large customer infrastructure deployment requirements.
• Maintains familiarity with competitive offerings to effectively position products and solutions in a competitive environment.
• Must possess effective oral and written communications and strong analytical and problem-solving skills.
• Must be a master storyteller and presenter.

Education & Experience

• Four-year college engineering degree or bachelor’s degree in mechanical or electrical engineering from an accredited institution, and registered professional engineer. Master’s in business administration (MBA) or equivalent is also preferred.
• At least 15 years experience in a similar role within a related environment with particular exposure to the design and installation of data center mechanical or electrical systems
• Extensive previous experience operationally managing a sales engineering team
• Extensive technical pre-sales with electrical / mechanical engineering experience
• Extensive experience dealing with stakeholders to influence sales
• Extensive previous experience in the sales operations / effectiveness management role
• Extensive strategic and solid operational planning experience
• Extensive budget and financial management experiece

Workplace type:

On-site Working

About NTT DATA

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us.

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