Director of Food & Beverage

Le Meridien Kuala Lumpur; Kuala Lumpur; On-site; MYR 180,000 - 280,000; Full time

Benefits offered by this job

Attractive Associate Discounts World‑W

Extensive Learning And DevelopmentOp u

Associate Recognition And Appreciation

Endless Opportunities Worldwide For ·?

Job summary

Le Meridien Kuala Lumpur is seeking a strategic F&B leader to oversee Restaurants/Bars, Room Service and Banquets, driving brand initiatives and revenue growth. The role ensures exceptional guest service, financial performance, and leadership development across the F&B operation.

The candidate should bring substantial F&B leadership experience, strong budgeting skills, and a track record of implementing service excellence aligned with Marriott standards.

Qualifications

• Customer service principles and customer needs assessment
• Strategic planning and resource allocation for F&B operations
• Leadership to guide a large F&B team and influence others
• Understanding market dynamics and enterprise objectives

Responsibilities

• Sets expectations and holds F&B leadership team accountable for service behaviors
• Reviews financial reports and budget performance for F&B
• Makes CAPEX recommendations for F&B equipment and renovations
• Collaborates with leadership to improve department financial performance
• Develops and manages the F&B budget and monitors sales versus targets
• Ensures cash and liquor control policies are in place across F&B areas
• Leads with interpersonal skills to drive sound financial and business decisions
• Develops an F&B operating strategy aligned with brand strategy and executes it
• Reviews guest feedback and ensures corrective action with the F&B team
• Hires F&B leadership with strong expertise and entrepreneurial leadership

Skills

Customer service

Strategic planning

Leadership

Resource allocation

Market dynamics

Education

High school diploma or GED

2-year degree in relevant hospitality management

Job description

Functions as the strategic business leader of the property's food and beverage operation, including Restaurants/Bars, Room Service and Banquets/Catering, where applicable. The position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the food and beverage operation meets the brand's target customer needs, ensures employee satisfaction, and focuses on growing revenues and maximizing the financial performance of the department.

Key responsibilities

Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors

Reviews financial reports and statements to determine how Food and Beverage is performing against budget

Makes recommendations for CAPEX funding of food and beverage equipment and renovations in accordance with brand business strategy

Works with food and beverage leadership team to determine areas of concern and develops strategies to improve the department's financial performance

Develops and manages Food and Beverage budget and monitors actual and projected sales to ensure revenue goals are met or exceeded

Ensures cash control and liquor control policies are in place in food and beverage areas and followed by all related employees

Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial and business decision making

Develops a food and beverage operating strategy that is aligned with the brand's business strategy and leads its execution

Reviews findings from comment cards and guest satisfaction results with F&B team and ensures appropriate corrective action is taken

Hires food and beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation

About you

High school diploma or GED with 5 years experience in food and beverage, event management, or related professional area

OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major with 4 years experience in food and beverage, event management, or related professional area

Knowledge of principles and processes for providing customer and personal services, including customer needs assessment and evaluation of customer satisfaction

Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources

Understanding of market dynamics, enterprise level objectives and important aspects of the company's business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, and develop strategies and plans

Ability to obtain and see to the appropriate use of equipment, facilities, and materials needed to do certain work

About us

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

LE MERIDIEN KUALA LUMPUR is located within the Kuala Lumpur Sentral precinct, a major transport interchange situated adjacent to the city Centre. Hotel guests will enjoy direct access to the new 75-km state-of-the-art express rail service between the Kuala Lumpur International Airport at Sentral Station. The journey time from the city to the airport will be 28 minutes. The precinct also boasts a central railway station covering 1 square kilometer with integrated light rail, suburban and interstate trains, and a major shopping complexes. One can also take a leisurely walk to the Lake Gardens that is located opposite the hotel.

LE MERIDIEN KUALA LUMPUR is located within the Kuala Lumpur Sentral precinct, a major transport interchange situated adjacent to the city Centre. Hotel guests will enjoy direct access to the new 75-km state-of-the-art express rail service between the Kuala Lumpur International Airport at Sentral Station. The journey time from the city to the airport will be 28 minutes. The precinct also boasts a central railway station covering 1 square kilometer with integrated light rail, suburban and interstate trains, and a major shopping complexes. One can also take a leisurely walk to the Lake Gardens that is located opposite the hotel.

Perks and benefits

• Attractive Associate Discounts Worldwide
• Extensive Learning And Development Opportunities
• Associate Recognition And Appreciation Events
• Endless Opportunities Worldwide For Career Growth