Digital Sales & Engagement Graduate

HSBC Group; Kuala Lumpur; On-site; MYR 36,000 - 48,000; Full time

Job summary

HSBC Bank Malaysia Berhad in Malaysia is seeking a Digital Sales & Engagement Graduate Trainee to gain hands-on exposure to end-to-end digital sales, customer engagement and performance reporting within a global bank.

You will support the Digital Sales & Engagement team with campaign planning, coordination and customer communications, while developing practical skills for banking, marketing and financial services careers. This placement offers real business exposure and a path to future roles.

Qualifications

• Pursuing a Bachelor's Degree with CGPA 3.0+ or second-class upper.
• Fluent in English with strong communication and presentation skills.
• Ability to analyze data and interpret findings for decisions.
• Interest in digital engagement, sales, marketing, customer experience or banking.
• Strong attention to detail and the ability to follow structured processes.
• Collaborative team player with leadership potential and adaptability.

Responsibilities

• Assist with digital sales planning, coordination and campaign execution.
• Support preparation of digital sales materials and customer communications.
• Coordinate with internal teams to ensure on-time delivery.
• Maintain trackers and performance dashboards.
• Support governance, controls and documentation.
• Identify risks and escalate issues early.

Skills

English fluency

Data analysis

Communication skills

Team collaboration

Organised

Problem solving

Planning

Multitasking

Education

Bachelor’s degree

Tools

Microsoft Office

Digital platforms

Reporting tools

Job description

HSBC Bank Malaysia Berhad in Malaysia is seeking a Digital Sales & Engagement Graduate Trainee to gain hands-on exposure to end-to-end digital sales, customer engagement and performance reporting within a global bank.

You will support the Digital Sales & Engagement team with campaign planning, coordination and customer communications, while developing practical skills for banking, marketing and financial services careers. This placement offers real business exposure and a path to future roles.