Digital Analytics Intern - Power BI & Process Optimization

SLB; Petaling Jaya; On-site; MYR 16,740 - 25,668; Part time

Job summary

SLB is seeking a Global Business Services Digital Intern (Customer Service) in Petaling Jaya, Malaysia. The role focuses on monitoring Purchase Orders, improving On-Time Delivery, and leveraging analytics to drive efficiency.

You will build dashboards in Power BI and Excel, automate reporting, and deliver insights to support business decisions. Ideal candidates are pursuing related degrees and have hands-on skills in Power BI, SQL, and automation tools.

Qualifications

• Pursuing a degree in data analytics, CS, IT, AI, or business.
• Hands-on data visualization and analytics using Power BI and Excel.
• Familiarity with SQL for querying data.
• Experience with Power Automate, PowerApps, and Copilot Studio.
• Proficient in Microsoft Office, including Excel macros.
• Basic understanding of AI and machine learning concepts.
• Strong analytical and problem-solving skills with attention to detail.
• Foundational knowledge of HTML and CSS for simple reporting.

Responsibilities

• Understand Procure-to-Pay (P2P) process flow to identify improvements.
• Collaborate with cross-functional teams to deliver data-driven solutions.
• Support digitalization and efficiency projects, including documentation, user guides, and presentations.
• Engage with assigned suppliers on a regular basis to track updates and support process effectiveness.
• Contribute to continuous improvement initiatives and knowledge management activities.
• Perform data analysis to identify efficiency improvement opportunities, trends, and operational issues, and present actionable findings to stakeholders.
• Build, maintain, and enhance dashboards and reports using Power BI, Excel, and related analytics tools.
• Support data extraction, transformation, and validation processes (ETL) to ensure data accuracy, integrity, and reliability.
• Create and support digital and AI-driven solutions to streamline Customer Service workflows and improve business efficiency.
• Monitor and troubleshoot data inconsistencies across multiple data sources to maintain data quality.

Skills

Data analysis

Analytical thinking

Attention to detail

Strong communication

Time management

Independent work

Team collaboration

Education

Currently pursuing a degree in Data Analytics, Computer Science, Information Technology, Artificial Intelligence, Business

Tools

Power BI

Excel

SQL

Power Automate

PowerApps

Copilot Studio

HTML/CSS

Excel Macros

Job description

SLB is seeking a Global Business Services Digital Intern (Customer Service) in Petaling Jaya, Malaysia. The role focuses on monitoring Purchase Orders, improving On-Time Delivery, and leveraging analytics to drive efficiency.

You will build dashboards in Power BI and Excel, automate reporting, and deliver insights to support business decisions. Ideal candidates are pursuing related degrees and have hands-on skills in Power BI, SQL, and automation tools.