Data Analytics Intern - Digital Ops & CS Dashboards

Onesubsea; Petaling Jaya; On-site; MYR 16,740 - 30,132; Full time

Job summary

Onesubsea, based in Malaysia, seeks a Global Business Services Digital Intern (Customer Service) to help monitor P2P processes, improve OTD, and deliver data-driven insights. You will build dashboards in Power BI and Excel, automate reporting, and support digitalisation projects across cross-functional teams.

The role emphasizes data analytics, process optimization, and collaboration with suppliers, with a flexible, hands-on learning environment and exposure to AI-assisted workflows and

Qualifications

• Currently pursuing a degree in Data Analytics, Computer Science, Information Technology, AI, Business, or related field.
• Hands-on exposure to data visualization and analytics using Power BI and Excel, including dashboard creation and reporting.
• Familiarity with SQL for querying and managing data.
• Experience or working knowledge of Power Automate, PowerApps, and Microsoft Copilot Studio to support digitalisation and workflow automation.
• Proficiency in Microsoft Office tools (Excel, PowerPoint, Word), including Excel Macros for automation and efficiency.
• Basic understanding of AI and ML concepts and their application in business process improvement.
• Strong analytical and problem-solving skills with attention to detail.

Responsibilities

• Understand Procure-to-Pay (P2P) process flow to identify and implement process improvements.
• Collaborate with cross-functional teams to understand business requirements and deliver data-driven solutions.
• Support internal and external digitalisation and efficiency projects, including documentation, user guides, and presentations.
• Engage with assigned suppliers to track updates and support process effectiveness.
• Contribute to continuous improvement initiatives and knowledge-management activities.
• Perform data analysis to identify efficiency improvement opportunities, trends, and operational issues, and present actionable findings to stakeholders.
• Build, maintain, and enhance dashboards and reports using Power BI, Excel, and related analytics tools.
• Support data extraction, transformation, and validation processes (ETL) to ensure data accuracy, integrity, and reliability.
• Create and support digital and AI-driven solutions to streamline Customer Service workflows and improve business efficiency.
• Monitor and troubleshoot data inconsistencies across multiple data sources to maintain data quality.

Skills

Analytical thinking

Problem solving

Communication

Independent work

Education

Pursuing degree in Data Analytics / IT / AI / Business

Tools

Power BI

Excel

MSO (Microsoft Office)

Celonis

PowerApps

SQL

Power Automate

Copilot Studio

Job description

Onesubsea, based in Malaysia, seeks a Global Business Services Digital Intern (Customer Service) to help monitor P2P processes, improve OTD, and deliver data-driven insights. You will build dashboards in Power BI and Excel, automate reporting, and support digitalisation projects across cross-functional teams.

The role emphasizes data analytics, process optimization, and collaboration with suppliers, with a flexible, hands-on learning environment and exposure to AI-assisted workflows and