Developer Relations Engineer - Ecosystem & Product Operations

Motorola Solutions; George Town; On-site; MYR 60,000 - 120,000; Full time

Job summary

Motorola Solutions in Malaysia’s Penang is seeking a hands-on software developer advocate to bridge product engineers and the global developer ecosystem. You will author developer docs, craft sample code, and guide API/SDK workflows across cloud-native, on-prem, and device environments.

The ideal candidate thrives at the intersection of architecture, developer advocacy, and enablement, translating complex concepts into practical workflows and debugging complex integration issues for external and

Qualifications

• Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, or related field.
• 1–3+ years in software engineering focusing on API design, application development, or developer advocacy.
• Experience building network protocols, mobile/cloud-native APIs, or SaaS architectures.
• Proficiency with Windows, Linux, macOS, IDEs, and Git workflows.
• Strong writing and communication to produce developer docs for varied audiences.
• Problem-solving and collaborative skills across distributed teams.

Responsibilities

• Evaluate upcoming product updates to minimize API/SDK disruption.
• Advocate for developer enablement tools, APIs, web services, and workflows within GPO.
• Architect and maintain sample apps and SDKs across cloud-native, on-prem, and on-device environments.
• Design instructional materials and guides demonstrating API/SDK features.
• Provide guidance and debugging support to third‑party developers and partner engineers.
• Engage in deep-dive architectural exchanges with cross-functional teams globally.
• Collaborate with Product Management and System Architects to gather developer requirements.
• Define developer workflows and pipelines for API/SDK content.
• Analyze and resolve complex integration issues reported by partners.

Skills

API design

Developer advocacy

Cloud APIs

Windows/Linux/macOS

Technical writing

Git/GitHub

Azure API Management

Education

Bachelor of Science in Computer Science/Engineering

Tools

Visual Studio

VS Code

JetBrains IDEs

GitHub

API Management tools

Job description

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Department Overview

Motorola Solutions' products are enhanced by 3rd party systems our customers use on a daily basis. The Ecosystem & Product Operations team within the Global Products Organization (GPO) enables third-party technology partnerships, aligns key stakeholders, and establishes product governance to create seamless, easy-to-use, and market-leading integration experiences for the global developer ecosystem.

Job Description

We are seeking a self-motivated candidate with a background in software development to bridge the gap between internal product engineering teams and the global developer ecosystem. In this role, you will champion the needs of application developers, design seamless API/SDK workflows, and build high-quality reference applications and tools that simplify integration.

The ideal candidate is a hands-on developer advocate who thrives at the intersection of application architecture, developer advocacy, and enablement. You will be responsible for authoring comprehensive developer documentation, designing instructional sample code, debugging complex integration issues, and participating in exchanges with engineering teams across international design centers. You must excel at translating complex architectural concepts into practical, easy-to-digest workflows for external and internal audiences.

Responsibilities

• Evaluate upcoming product updates and roadmaps to proactively address and minimize potential disruptions to APIs, SDKs, and developer workflows.
• Act as a key advocate and product owner for developer enablement tools, APIs, web services, and application workflows within GPO.
• Architect, write, and maintain robust sample applications and SDKs across cloud-native, on-prem, and on-device environments.
• Design instructional materials, code samples, and guides that articulate operational theory and demonstrate API & SDK features through practical implementation.
• Provide guidance, coaching, and debugging support to third-party developers and partner engineers integrating with Motorola Solutions' APIs and hardware/software interfaces.
• Engage in deep-dive architectural and engineering exchanges with cross-functional teams and design centers across the globe.
• Collaborate closely with Product Management, Channel Teams, and System Architects to gather developer requirements, influence API / SDK roadmaps, and ensure platform supportability and reliability.
• Define and streamline developer workflows, automated test environments, and delivery pipelines for API / SDK content.
• Analyze, reproduce, and resolve complex application integration, protocol-level, and network issue reports submitted by developer partners.

Basic Requirements

• Bachelor of Science in Computer Science, Computer Engineering, Electrical Engineering, or a related engineering degree from an accredited university.
• 1-3+ years of professional software engineering development experience, with a focus on API design, application development, or developer advocacy.
• Proven track record building network communication protocols, mobile APIs, cloud-native APIs, or SaaS architectures.
• Proficiency in developing and debugging software across Windows, Linux, and macOS platforms utilizing modern IDEs and editors (such as Visual Studio, VS Code, or JetBrains), version control (Git/GitHub).
• Strong communication and writing skills, with proven experience authoring clear, accurate developer documentation and translating complex architectural concepts for internal and external audiences.
• Strong problem-solving, analytical, and experimental design skills for reproducing and resolving complex issues.
• Proactive, collaborative mindset with the ability to work independently as well as across globally distributed teams in a fast-paced environment.

Preferred Requirements

• Experience with network topology design, mobile broadband/LMR converged communications, or Public Safety/Enterprise software ecosystems.
• Practical experience utilizing AI-assisted software development tools (e.g., GitHub Copilot, ChatGPT, or Claude) to accelerate coding, debugging, documentation generation, and problem-solving workflows.
• Hands-on experience with Azure API Management and working within Agile development methodologies.

Travel Requirements

None

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

Yes

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.