Developer/Engineer

6255 UOB Innovation Hub 2 Sdn Bhd; Malaysia; On-site; MYR 67,000 - 100,000; Full time

Job summary

6255 UOB Innovation Hub 2 Sdn Bhd in Malaysia seeks an IT operations specialist to manage multiplatform systems (Mainframe, AS400, Unix and Windows) and monitor real-time events. You will handle batch processing with BMC Control-M, support recovery tasks, and escalate issues to the appropriate team as needed.

The role requires 3–5 years of IT operations experience, hands-on Remedy for change/incident management, good English communication, and the ability to work a 24x7 shift in a rotative

Qualifications

• 3–5 years of IT operations experience.
• Experience with Control-M 8/9.
• Hands-on in AS400, mainframe, Unix/Windows environments.
• Remedy Change/Incident module experience.
• Proficient English communication.

Responsibilities

• Operate multiplatform systems (Mainframe, AS400, Unix, Windows).
• Real-time monitoring of systems and network equipment; manage exceptions and escalations.
• Support recovery of IT incidents (software/hardware/apps).
• Monitor batch workloads and submit/recover/restart batch jobs.
• Use tools like BMC Control-M, Remedy, Geneos and Splunk for monitoring and alerting.

Skills

Control-M

Mainframe

AS400

Unix/Windows

Remedy Change/Incident

Geneos

Splunk

Real-time monitoring

English communication

Education

Degree/Diploma in IT

Tools

BMC Control-M

Remedy

Geneos

Splunk

Mainframe

Job description

Company: 6255 UOB Innovation Hub 2 Sdn Bhd

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

• Operate multiplatform systems across Mainframe, AS400, Unix and Wintel.
• Perform real time monitoring of systems, ATM and network equipment’s and manage exceptions.
• Perform timely escalation to support team to ensure alerts/exceptions are promptly managed.
• Support recovery of IT Related incidents (software/hardware/applications)
• Monitor batch workload processing ensuring seamless execution of scheduled batch jobs and ad-hoc request from stakeholders and Monitoring of the batch job execution across platforms using tools like BMC Control-M, Mainframe, AS400.
• Perform batch submission, backup, recovery, and restart functions.

Key Requirements

• Minimum Degree/Diploma in IT
• 3-5 years of working experience in related industry.
• Experience working on Control-M Job processing – preferably version 8/9.
• Hands‑on experience in supporting operational activity for AS400, mainframe, Open system (Unix & Windows)
• End user experience using Remedy Tool (Change and Incident module)
• Experience in Alert Monitoring & Escalation via Geneos, Splunk & Mainframe. Experience with other monitoring tool are added advantage.
• Good communication skill with proficiency in English.
• Proven ability to work independently and under pressure.
• Team Player with good interpersonal skills.
• Able to work on 12 hours shift rotation - 24*7 Working environment based on Rota.
• Must be ready to work on weekends & public holiday adhering to planned duty

Additional Requirements

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non‑merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications.

If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

UOB Ratings and Network

UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region.

Career Site: UOB Career site