MGR, User Testing (Digital Channels), RORC

UOB; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

United Overseas Bank (Malaysia) Bhd is seeking a QA professional to strengthen Retail Operational Readiness with effective testing of banking applications, reviewing user requirements, and ensuring smooth implementation with test planning, execution and documentation.

You will coordinate UAT, support production issues, and contribute to automation scripting. A Bachelor’s degree and 3 years in functional testing in retail banking are preferred, with strong communication and teamwork.

Qualifications

• Bachelor’s Degree in Computer Science or equivalent.
• Minimum 3 years of experience in functional testing in retail banking.
• Knowledge of retail banking operations, products and services.
• Good communication and interpersonal skills.
• Able to work independently and as a team player.
• Practical knowledge of automation testing tools is an added advantage.

Responsibilities

• Coordinate, manage and execute user acceptance testing for retail banking applications.
• Understand user requirements, review functional specifications and plan testing to ensure adequate coverage.
• Manage end-to-end testing, ensuring quality test verification, defect reporting and timely progress tracking.
• Support business/operation users in operational readiness, pilot runs, health checks and post-implementation projects.
• Analyze and provide input on production issues and customer complaints via support staff.
• Assist in developing and executing test automation scripts.
• Participate in country and group level projects as assigned.
• Identify and initiate improvements in testing processes and execution.
• Ensure application parameters are set with proper controls.

Skills

User acceptance testing

Communication

Teamwork

Independent working

Education

Bachelor’s Degree in Computer Science or equivalent

Tools

Automation testing tools

Job description

Company

Company: 2201 United Overseas Bank (Malaysia) Bhd

About UOB

UOB is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

You will be part of the Retail Operational Readiness Centre that supports Retail Operations with effective implementation of Technology changes, reviewing requirements from End User perspective and ensuring effective implementation with the help of testing, training and documentation.

Responsibilities

• Coordinate, manage and execute user acceptance testing for retail banking applications
• Understand user requirement, review functional specification and plan the testing to ensure adequate testing coverage
• Manage end to end testing ensuring quality test verification and documentation, defect reporting, issue resolution, and progress tracking in timely manner
• Support business/ operation users in operational readiness, pilot run, health check and project post implementation
• Analyze and provide support/ relevant input on production issues and/ or customer complaints channeled via support staff/ helpdesk.
• Assist in developing and executing test automation script
• Participate in country and group level projects as assigned from time to time
• Identify and initiate improvements in the test processes and execution
• Ensure application parameters setup are carried out with proper control
• Perform ad hoc assignment/ tasks as assigned by department head from time to time

Requirements

• Bachelor’s Degree in Computer Science or equivalent
• Preferably with min 3 years of experience in functional testing in retail banking domain.
• Knowledge in retail banking operations, products and services
• Good communication and interpersonal skills
• Able to work independently and as a team player
• Practical knowledgeon automation testing tools is an added advantage

Additional Requirements

Be a part of the UOB Family

UOB is an equal opportunity employer.

UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors.

All employment decisions at UOB are based on business needs, job requirements and qualifications.

If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

Company Culture

We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term.

UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region.

Career Site

UOB Career site