Demand & Supply Manager

Mayora Indah; Selangor; On-site; MYR 120,000 - 180,000; Full time

Job summary

The Demand & Supply Manager at Mayora Indah Malaysia leads end-to-end demand and supply planning to ensure optimal product availability and inventory health across the FMCG portfolio. The role translates forecasts into supply requirements and drives S&OP to align demand, supply and commercial assumptions.

Collaborating with Sales, Marketing, CCD, Finance, Procurement, Logistics, Warehouse and regional teams, the incumbent focuses on improving forecast accuracy, managing inventory and

Responsibilities

• Lead the monthly demand planning cycle for assigned product categories, brands and SKUs
• Develop rolling demand forecasts using historical sales, market trends, seasonality, promotional plans, new product launches and commercial inputs
• Partner with Sales, Marketing and CCD teams to validate assumptions and build a realistic consensus forecast
• Track forecast accuracy and forecast bias, identify key variances and implement corrective actions
• Translate the approved demand forecast into supply, replenishment and inventory requirements
• Coordinate supply plans with factories, principals, regional supply teams, Procurement, Logistics and Warehouse to ensure timely product availability
• Lead and coordinate the monthly S&OP process, ensuring demand, supply, inventory and commercial assumptions are aligned
• Establish and monitor inventory targets, safety stock levels, days of inventory and stock cover by SKU/category
• Prepare regular demand, supply and inventory reports for management review
• Drive continuous improvement in demand and supply planning processes, tools, reporting and planning discipline

Job description

The Demand & Supply Manager is responsible for leading the end-to-end demand and supply planning process to ensure optimal product availability, inventory health and service levels across Mayora Malaysia's FMCG portfolio. The role translates sales forecasts and commercial plans into reliable demand projections and supply requirements, working closely with Sales, Marketing, Category & Channel Development (CCD), Finance, Procurement, Logistics, Warehouse and regional/principal supply teams. The incumbent will drive the Sales & Operations Planning (S&OP) process, improve forecast accuracy, manage inventory and replenishment, identify supply risks and opportunities, and ensure the business maintains the right stock at the right time while minimizing excess, obsolete and near-expiry inventory.

Key responsibilities

Lead the monthly demand planning cycle for assigned product categories, brands and SKUs

Develop rolling demand forecasts using historical sales, market trends, seasonality, promotional plans, new product launches and commercial inputs

Partner with Sales, Marketing and CCD teams to validate assumptions and build a realistic consensus forecast

Track forecast accuracy and forecast bias, identify key variances and implement corrective actions

Translate the approved demand forecast into supply, replenishment and inventory requirements

Coordinate supply plans with factories, principals, regional supply teams, Procurement, Logistics and Warehouse to ensure timely product availability

Lead and coordinate the monthly S&OP process, ensuring demand, supply, inventory and commercial assumptions are aligned

Establish and monitor inventory targets, safety stock levels, days of inventory and stock cover by SKU/category

Prepare regular demand, supply and inventory reports for management review

Drive continuous improvement in demand and supply planning processes, tools, reporting and planning discipline