Demand Planner

Sanofi; Petaling Jaya; On-site; MYR 70,000 - 110,000; Full time

Job summary

Sanofi Malaysia seeks a Demand Planner to manage and translate demand signals into actionable planning in Kinaxis, aligning BUs and markets with Manufacturing and Supply.

The role emphasizes statistical forecasting with local market knowledge, master data accuracy in ERP, and contributing to S&OE with root-cause analysis and proactive risk management.

Qualifications

• Bachelor's degree and 2-3 years of experience in demand planning.
• Fluent English communication and writing skills.
• Fluent in Japanese communication is highly preferred.

Responsibilities

• Gather past and future demand factors from Business Units (BUs) and forecast their impacts in planning tools.
• Integrate statistical forecasting with local market knowledge to enrich demand planning, and adjust only when accuracy improves.
• Ensure strong master data accuracy in planning and ERP tools and proper use of demand planning parameters.
• Analyze and question assumptions, consolidate forecasts from various markets, and ensure coherence of the final plan.
• Capture active and inactive opportunities in planning tools to enable scenario planning, including supply constraints.
• Review deviations from forecast and market trends to ensure data consistency.
• Participate in S&OE with root cause analysis of demand plan changes and supply risks.

Skills

Fluent English communication

Japanese language

Education

Bachelor's degree

Tools

Kinaxis

SAP

Job description

Job title : Demand Planner

Location: Malaysia

Hiring Manager: Demand Planner Team Lead.

About the job

Job Purpose

The Demand Planner is a key driver in generating and managing accurate customer demand signals in Sanofi planning tools (Kinaxis). This position ensures the alignment of Business Units (BUs) and markets with Manufacturing and Supply (M&S) through collaboration with stakeholders at the market such as Commercial BUs, Regulatory, Finance and local Supply Chain (Demand Managers, Logistics and Customer Fulfillment/Engagement).

This is achieved by translating local conditions such as product life cycles, sales patterns and what-if scenarios in actionable data in our planning tools. Another element of the role is on continuous improvement through performance analysis and actions to help achieve the goals of the organization to supply products in a reliable and competitive way.

Key Accountabilities

• In close collaboration with key stakeholders, mainly the Demand Managers, BUs and upstream M&S planners: Gather past and future demand factors (e.g., tenders, competition, market share, price changes, new/discontinued products, short shelf-life impacts, out-of-stock situations, S&OE impacts, promotion plans, sales history cleansing) from Business Units (BUs) and forecast/model their impacts on demand in planning tools
• Integrate statistical forecasting with local market knowledge to enrich demand planning, accounting for deviations from statistical models, ensuring that statistical forecasts are only adjusted when we expect the accuracy increase
• Ensure a strong focus on accurate master data in planning and ERP tools and proper use of demand planning parameters, such as code switches, disaggregation rules, phase in/out, sales attributes etc.
• Analyze and question assumptions, consolidate sales forecasts from various markets, and ensure the coherence of the final plan.
• Capture active and inactive opportunities in planning tools to enable scenario planning, including supply constraints.
• Review significant deviations from forecast, budget, market trends, ensuring global data consistency.
• Participate in the Sales & Operations Execution (S&OE) by delivering root cause analysis of demand plan changes in the short-term horizon, and sharing supply risks received from GBU Supply Chain teams upstream.
• Work towards continuously improving the objective of forecast accuracy to maximize OTIF to the client.
• Analyze and track products at risk of destruction due to short shelf-life or lack of demand, and engage relevant stakeholders to set up and execute action plans
• Conduct a Monthly Root Cause Analysis review of forecast deviations, Out-of-Stocks products to identify and implement actions to improve.
• Periodically check data consistency in planning tools and data.
• Work in coordination with Product Planners to ensure an effective communication of demand shifts to enable agile changes in the supply plan.
• Participate in all the committees where decisions are taken about new products, new adoptions, discontinuations, stock at risk due to short shelf-life etc. ... ensuring a good understanding of volumes, formats and dates. Update the Demand plan accordingly in Planning tools.
• Support the preparation and presentation of demand plans in IBP meetings.

About you

Skills/Expertise/Experience

• Bachelor's degree from an accredited college or university and min 2-3 years of experience in demand planning
• Fluent English communication and writing skills
• Fluent in Japanese communication is highly preferred.

Preferred Skills/Expertise/Experience

• Knowledge of pharmaceutical primary and secondary manufacturing processes preferred
• Understanding of basic manufacturing processes and ability to apply to supply chain management and specifically in demand planning
• Basic knowledge of regulatory processes and requirements an advantage
• Skilled in scenario planning, risk / benefit analysis, contingency planning and problem solving
• Strong willingness to drive change as well as good internal marketing and communication skills
• Excellent systems (SAP and Kinaxis an advantage) skills and basic understanding of financial function

Competency Requirements

• A high level of accountability and attention to details required
• Demonstrated high standards of integrity, professionalism, and commitment
• Good team facilitation and relationship building skills

Sanofi Values

Stretch to go beyond the level we have operated at up until now

Act in the interest of our patients and customers

Take action instead of waiting to be told what to do

Put the interests of the organization ahead of my own or those of our team

Pursue progress, discover extraordinary

Better is out there. Better medications, better outcomes, better science. But progress doesn't happen without people - people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let's be those people.

At Sanofi, w