Debt Collection Strategy & Optimization Specialist

Stampede Solution - VOLARE®; Kuala Lumpur; On-site; MYR 80,000 - 120,000; Full time

Job summary

Stampede Solution - VOLARE® is seeking a Strategy Specialist in Kuala Lumpur to bridge the gap between our debt collection platform and client operations. This role involves functional consulting, workflow optimization, and client engagement.

The ideal candidate will have extensive experience in debt collection, be adept at identifying operational inefficiencies, and possess excellent communication skills. You will conduct client workshops, analyze operational trends, and recommend strategies for improvement.

Qualifications

• 3 to 5 years of experience within debt collection operations or as a functional analyst/consultant.
• Proven track record with enterprise software platforms.
• Ability to observe operational practices and identify inefficiencies.

Responsibilities

• Master the company's debt collection platform through intensive training.
• Evaluate client collection operations and recommend workflow improvements.
• Engage with clients to define business requirements and address pain points.

Skills

Analytical thinking

Client engagement

Data-driven optimization strategies

Debt collection strategy

Verbal and written communication

Education

Bachelor’s degree in Business Analytics, Data Analytics, Finance, Banking

Job description

Stampede Solution - VOLARE® is seeking a Strategy Specialist in Kuala Lumpur to bridge the gap between our debt collection platform and client operations. This role involves functional consulting, workflow optimization, and client engagement.

The ideal candidate will have extensive experience in debt collection, be adept at identifying operational inefficiencies, and possess excellent communication skills. You will conduct client workshops, analyze operational trends, and recommend strategies for improvement.