Dealer Development Manager

TOYO TYRE SALES AND MARKETING MALAYSIA SDN BHD; Shah Alam; On-site; MYR 60,000 - 120,000; Full time

Benefits offered by this job

Medical Insurance

Meal subsidy

Education support

Job summary

Toyo Tyre Malaysia Sdn Bhd is seeking a Dealer Network & Channel Development Lead to drive expansion, performance, and retail excellence across the dealer network.

You will partner with dealers and internal teams to identify growth opportunities, implement channel strategies, monitor KPIs, and raise service levels while ensuring alignment with brand standards and business goals.

Job description

Are you passionate about dealer network development, business growth, and retail excellence? Join our team and play a key role in expanding our dealer network, strengthening dealer capabilities, and driving sustainable business performance. This position offers an excellent opportunity to work closely with dealers and internal stakeholders to enhance market coverage, improve dealer performance, and support strategic business initiatives.

Your Responsibilities

Identify, evaluate, and recommend opportunities for dealer network expansion and market coverage enhancement.

Support the recruitment, onboarding, and activation of new dealers in line with company growth strategies.

Assess dealership business viability and recommend upgrading, relocation, consolidation, or expansion initiatives.

Communicate and implement channel strategies, policies, and business initiatives across the dealer network.

Monitor competitor activities, market developments, and channel trends to identify business opportunities and risks.

Dealer Performance Management

Conduct regular reviews of dealer sales performance, profitability, market coverage, and operational effectiveness.

Identify performance gaps and develop action plans to improve business results.

Monitor key performance indicators (KPIs) and ensure achievement of agreed sales and business targets.

Provide business consultation and recommendations to support dealer growth and sustainability.

Ensure compliance with company policies, business programs, and operational requirements.

Dealer Capability Development

Coordinate and facilitate dealer development programs, sales training, and product knowledge enhancement.

Work closely with dealers to improve business planning, customer service standards, and sales processes.

Support capability-building initiatives to enhance dealer competitiveness and long-term business performance.

Develop and maintain strong relationships with dealer principals, management teams, and frontline personnel.

Recommend showroom renovations, upgrades, expansion, and retail enhancement projects.

Monitor and evaluate the effectiveness of retail development initiatives.

Conduct dealership audits and retail assessments to identify improvement opportunities.

Ensure dealership facilities and branding comply with company retail and brand standards.

Support retail excellence programs to enhance customer experience.

Business Planning & Reporting

Prepare dealer performance reports, market analyses, and business reviews.

Analyze market intelligence, customer trends, competitor activities, and dealer performance data.

Provide recommendations and action plans based on business insights.

Support annual business planning, budgeting, forecasting, and dealer target-setting exercises.

Stakeholder & Cross-Functional Collaboration

Collaborate with Sales, Marketing, Logistics, Finance, and Customer Service teams to support dealer-related initiatives.

Act as the key liaison between the company and dealer network.

Support dealer engagement activities, conferences, special projects, and corporate initiatives.

Preferred Qualifications

Bachelor's Degree in Business Administration, Marketing, Management, Economics, Automotive Management, or related disciplines.

Minimum 5-7 years of experience in dealer development, channel management, sales management, business development, or related commercial functions.

Experience in automotive, tyre, industrial products, FMCG, or dealership-based industries is highly preferred.

Proven track record in dealer network management, business performance improvement, and channel development.

Experience working directly with dealer principals, distributors, or business partners.

Prior supervisory or team leadership experience will be an added advantage.

Experience in business performance analysis, retail development, and project management is preferred.

Knowledge & Skills

Commercial & Business Management

Strong understanding of dealer network management, channel development, and retail operations.

Good knowledge of sales management, business planning, and market development strategies.

Ability to evaluate business performance and identify growth opportunities.

Strong commercial acumen with the ability to balance dealer profitability and company objectives.

Analytical & Problem-Solving Skills

Strong analytical skills with the ability to interpret sales, financial, and market data.

Ability to identify root causes of performance issues and formulate practical solutions.

Proficiency in preparing business cases, reports, and management reviews.

Leadership & Stakeholder Management

Strong leadership, coaching, and influencing skills.

Ability to build and maintain long-term relationships with dealers and key stakeholders.

Excellent negotiation and conflict resolution capabilities.

Ability to manage multiple stakeholders across various business functions.

Communication & Presentation Skills

Excellent verbal and written communication skills.

Strong presentation and facilitation skills.

Ability to communicate business strategies and recommendations effectively.

Technical Skills

Proficient in Microsoft Office applications, particularly Excel, PowerPoint, and Word.

Experience using SAP or other ERP systems will be an added advantage.

Familiarity with CRM systems, sales reporting tools, and business intelligence platforms is beneficial.

Why Join Us?

• Career Growth & Leadership Development – Build expertise in dealer network management, channel development, and commercial strategy.
• Strategic Business Impact – Drive dealer performance improvements and contribute directly to business growth.
• Dealer & Market Exposure – Work closely with dealer principals, business partners, and cross-functional teams.
• Dynamic Working Environment – Participate in network expansion, retail development, and market growth initiatives.
• Attractive Remuneration & Benefits – Competitive salary package and comprehensive employee benefits.
• Stable & Established Organization – Be part of a market-leading company with a strong presence in the tyre industry.

Should you require further information regarding this position, please do not hesitate to contact us at toyotires.com.my. We look forward to hearing from you.

Toyo Tyre Malaysia (TTM) is a wholly-owned subsidiary of Japan-based tire and rubber products company, Toyo Tire Corporation ("Toyo Tires") was established in 2011. The TTM factory built with total investment of RM1.6 billion, sited on a 148-acre site in Kamunting Raya in Taiping, specialises in producing world-class performance and high-quality tires for passenger cars, MPVs, SUVs, and 4x4 vehicles. Commercial production commenced in June 2013 and the Company employs about 1700, 100% local employees.

With the completion of its Phase 2-1 expansion plan in September 2019, making it the largest tyre manufacturer in Malaysia, the state-of-the-art manufacturing facility not only reinforces Toyo Tyre global tyre manufacturing capabilities but also serves as the “hub for global supply” to various markets such as Europe, Japan, Middle East, USA and Asia.

June 2023 has marked the 10th year anniversary for Toyo Tyre Malaysia Sdn Bhd. At the same time, the company has also achieved its 40th Million Tyre Achievement.

Perks and benefits Medical Miscellaneous allowance Education support Dental Parking Vision Medical Insurance, Meal subsidy, Optical,