Data Understanding Team Lead - Ops & Quality

TikTok; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

TikTok's Data Cycling Center (DCC) invites a Team Leader to guide a team of Data Understanding Specialists, balancing operations with cross-functional project delivery. You will define labeling rules, monitor data quality, and manage stakeholders to ensure timely, quality outcomes.

The role focuses on leadership, process improvement, and bridging teams to support AI development across TikTok's business lines. Excellent communication and problem-solving skills are essential.

Qualifications

• Min 3 years experience managing or leading teams within an operational or project management setting with data/business analytics education/experience
• Excellent verbal and written communication skills for clear and effective communication with both requestors and labellers
• Some experience in project management with organizational skills to manage multiple tasks concurrently, preferably in a data environment
• Demonstrates learning agility with strong problem solving skills
• Fluency in English (written and verbal)

Responsibilities

• Define clear and unambiguous labelling rules to ensure high quality labelling output
• Simplify labelling rules to reduce contextual knowledge for labelling while providing training to labellers if needed
• Ensure that labelling rules meet model training requirements
• Monitor and review quality of labelled data
• Timely root‑cause identification of quality issues for remediation
• Identify opportunities and areas of improvement to optimize delivery
• Deliver projects on time and on target flagging any key risks that arise
• Deep dive into issues that arise during project lifecycle with solutions that ensure delivery
• Manage stakeholders to drive transparency across the data delivery pipeline
• Managing a team: ability to identify strengths and weaknesses, provide constructive feedback & motivate and recognize effort
• Building & Directing: encourage cross team collaboration, provide clear direction and milestones, inspire actions towards challenging objectives
• Ownership & accountability: accept and apply constructive feedback, eager to embrace uncertainty, promotes culture and core values consistently

Skills

Team leadership

Project management

Operational excellence

English fluency

Education

Data analytics background

Tools

Excel

SQL

Python

R

Job description

TikTok's Data Cycling Center (DCC) invites a Team Leader to guide a team of Data Understanding Specialists, balancing operations with cross-functional project delivery. You will define labeling rules, monitor data quality, and manage stakeholders to ensure timely, quality outcomes.

The role focuses on leadership, process improvement, and bridging teams to support AI development across TikTok's business lines. Excellent communication and problem-solving skills are essential.