Data Centre Operations Engineer — DC Infra & OnSite Support

AIMS Data Centre

Cyberjaya

On-site

MYR 33,000 - 56,000

Full time

2 days ago

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Job summary

AIMS Data Centre in Cyberjaya, Malaysia seeks a DCO Engineer to provide technical support for DC infrastructure, coordinate with customers and vendors, and perform first-level troubleshooting. You will monitor systems, manage incidents, and assist with on-site installation and problem resolution.

Fresh graduates with telecommunications or networking degrees are encouraged to apply. The role emphasizes proactive problem solving, strong customer service, and teamwork within the engineering staff

Qualifications

1-2 years of relevant work experience with data centre, telecommunication and networking environment.
Fresh graduates with Degree in Telecommunications/Networking are encouraged to apply.
Skilled in troubleshooting method and high self esteem.
Proactive with initiative and problem solving ability.
Dedicated and passionate about learning new skills.

Responsibilities

Provide efficient, effective technical support to internal and external customers and coordinate with vendors.
Detect defects, isolate issues, troubleshoot and restore DC infrastructure services.
Escalate per DCO processes and communicate incidents in a timely manner.
Monitor networks and systems per DCO procedures and prepare incident reports.
Provide on-site installation and troubleshooting support for hardware, software and applications.