24/7 Data Center Operator – On‑Site Monitoring & Support

CTC Global Sdn Bhd; George Town; On-site; MYR 31,000 - 50,000; Full time

Job summary

CTC Global Sdn Bhd in Penang invites applications for a Data Centre Operator to monitor day-to-day data center operations, servers, and network devices, ensuring smooth on-site service.

The role requires 24/7 on-site presence, coordination with external vendors, basic troubleshooting (L1) per procedures, safety compliance, and maintaining a clean, well-run data center environment. Fresh graduates are welcome.

Qualifications

• Diploma or degree in Computer Science/IT or Engineering.
• 1–2 years of data center on-site experience; fresh graduates welcome.
• Understanding of data center operations and a willingness to innovate.
• Willing to work in shift rotation.

Responsibilities

• Monitor day-to-day operations for servers and network devices.
• Assist external vendors for repairs and server installations.
• Perform L1 troubleshooting following defined procedures.
• Support 24x7 on-site operations and safety policies.
• Enforce facilities safety rules before external personnel enter Data Center.
• Maintain a clean work environment in the data center.
• Carry out daily walkthroughs of IT and MEP equipment.
• Handle ad hoc requests as needed.

Skills

L1 troubleshooting

On-site operations

Shift work

Education

Diploma/Bachelor’s Degree in Computer Science/IT or Engineering

Job description

CTC Global Sdn Bhd in Penang invites applications for a Data Centre Operator to monitor day-to-day data center operations, servers, and network devices, ensuring smooth on-site service.

The role requires 24/7 on-site presence, coordination with external vendors, basic troubleshooting (L1) per procedures, safety compliance, and maintaining a clean, well-run data center environment. Fresh graduates are welcome.