Data Centre Operations & Capacity Engineer

HCLTech; Kuala Lumpur; On-site; MYR 150,000 - 240,000; Full time

Job summary

HCLTech in Malaysia seeks an experienced Data Centre Services Manager to oversee day-to-day data centre service delivery, monitor vendor performance, and ensure uptime and capacity planning for future growth.

You will drive governance and compliance initiatives, manage audits, contract renewals, and coordinate with cross-functional teams to maintain 100% system availability and risk controls.

Qualifications

• Bachelor's degree in Computer Science/IT or Diploma with Professional Certifications.
• 8+ years of experience managing data centre service delivery or platform solutions.
• Experience with governance, regulatory compliance, and audit requirements.
• Experience in vendor management and contract oversight.
• Knowledge of industry trends in regulatory compliance and IT risk management.

Responsibilities

• Data Centre Services Management: manage day-to-day service delivery with oversight on vendor deliveries and uptime.
• DC Power Assessment and DC Asset Documentation to support capacity planning and inventory control.
• Project Management: initiate, approve, and manage infrastructure projects from start to finish within budget, time, and quality constraints.
• Manage and renew data centre contracts and service agreements before expiration.
• Support compliance and risk management initiatives and communicate updates to stakeholders.

Skills

Data Centre Management

Vendor Management

Audit & Compliance

Project Coordination

Stakeholder Communication

Education

Bachelor’s degree in CS/IT

Diploma with Professional Certifications

Job description

HCLTech in Malaysia seeks an experienced Data Centre Services Manager to oversee day-to-day data centre service delivery, monitor vendor performance, and ensure uptime and capacity planning for future growth.

You will drive governance and compliance initiatives, manage audits, contract renewals, and coordinate with cross-functional teams to maintain 100% system availability and risk controls.